Reviews

4.9 out of 5 4.9
395 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    October 3, 2018

    They were great to work with honest up front in definitely the best press 1st time Drew was my salesman and work very hard to make the deal

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Tim, we are so happy to read such a great review about Bentley Cadillac! We always strive to provide top quality service to every guest, and are pleas...ed to hear that you enjoyed your experience here at Bentley Cadillac!

  • 1.0 out of 5
    June 29, 2018

    I brought my car in for body damage and they did the paint job on my car . It has been a nightmare ! Please read my review on their Fb page , I show every... conversation , e mails and pictures of which I have many more pictures and videos . They ruined my paint on my car and even sprayed white paint specs all over my driver door and window . I gave them every opportunity to correct this paint job but they refuse to do it right and keep trying to cut corners and brush me off resulting now in me getting an attorney . They promise a life time gaurantee on their paint job and do not stand behind their faulty work ! Please visit their Fb page and view the entire review !!!

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Hi, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve.... Thank you for leaving feedback. Please reach out to us at (256) 469-3817 so we may identify ways to improve your experience.

  • 5.0 out of 5
    April 11, 2018

    My husband and I recently traded cars with your dealership. Johnny was our salesperson. He went above and beyond to listen to us and then made sure each... and every need was met. He is very professional and truly cares about his customers. He has even called to make sure we are happy! Sandra was also a great help to us. We are satisfied customers!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hi, we are so happy to read such a great review about Bentley Cadillac! We sincerely thank you for the positive review, and look forward to seeing you... again soon!

  • 5.0 out of 5
    March 11, 2018

    We were given many choices our salesman Drew work very hard for us and the service was great definitely would come back to this dealership for future... purchases

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi, we are so happy to read such a great review about Bentley Cadillac! We sincerely thank you for the positive review, and look forward to seeing you... again soon!

  • 5.0 out of 5
    January 23, 2018

    This was one of the easiest and most straightforward buying experiences. My salesperson, Johnny, was very thorough and spent more time than anyone ever... has going through my new car and showing me all the options. He was so nice and professional and you can tell he truly cares about the customer being happy not just making a sale.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi Meagan, thank you for taking the time to leave a review for us at Bentley Cadillac. We're happy we could meet your expectations!

  • 5.0 out of 5
    January 16, 2018

    Took my car in to be checked for different things and it was repaired quickly.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hi Cathy, thank you for taking the time to leave a review for us at Bentley Cadillac. We're happy we could meet your expectations!

  • 5.0 out of 5
    January 10, 2018

    Can't say enough about Kelley Barber and her personal, professional approach in managing my buying process. I'm from out-of-town and was visiting my... girlfriend...so over the holiday week (Christmas - New Years) I did my homework. This process involved multiple emails and phone calls. Kelley's attentiveness, knowledge of the vehicle, and her ability to make me feel as if she was working to deliver the best deal was refreshing. In the end, I had a couple solid deals on the same or similar truck, but she made me want to do business with Bentley. Good selling Kelley - I'm happy with my GMC Sierra.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi Alex P., thank you for taking the time to leave a review for us at Bentley Cadillac. We're happy we could meet your expectations! Thank you, and ha...ve a fantastic day!

  • 5.0 out of 5
    December 27, 2017

    EVERTHING I RECEIVE FROM YOUR SERVICE DEPARTMENT WAS GREAT THINK YOU ALLFOR THE GREAT SERVICE

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    Came in for service or repair
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  • 4.0 out of 5
    December 27, 2017

    I just purchased a 2018 Sierra from Bentley, and I am very pleased with them. Mr. Johnny Roberts done an awesome job getting me the truck I wanted at a... good price. The other staff seemed very friendly and helpful also. My only reason for not giving them 5 stars was because we had to wait such a long time to get all the paperwork finished(they were very busy that day!). Overall, my experience was really great. Thanks JP

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    Shopped for a new car
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  • 5.0 out of 5
    December 23, 2017

    This is the third vehicle that we have bought from Bentley. I would recommend Bentley to anyone.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hello, we're glad to hear you enjoyed your visit. Thanks again for taking the time to leave us this information about your recent visit. Take car...e!

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