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In July my boyfriend was involved in a car accident and totaled his vehicle. We were just about to move and being without a vehicle really wasn't an o...ption for us. He began looking for a car in our price range, and intended using the insurance check as a down payment. We came across Don Williamson Nissan and thought back to our time in Jacksonville. From what we could recollect, it was a reputable business. That doesn't even begin to describe this dealership. They were so much more! They were under construction but there was still plenty of parking for us when we arrived. Immediately we were greeted by a friendly gentleman by the name of JR. He introduced us to his manager Kelly and they were both very eager to help us. They listened to our story, empathized with our recent bad luck and immediately offered us a list of vehicles that not only met our needs, but were all in our price range. When we came across the 2009 Infiniti G35, my boyfriend was hooked! It was his dream car and I liked that it was a sedan, where most are coupes. JR took us on an enjoyable test drive where we really got to see the features and handling of the vehicle. He was extremely knowledgeable about the vehicle, even though it wasn't a Nissan or Mitsubishi product. It needed a little cosmetic work on the interior, but JR assured us he would have it taken care of. While billing out, we were offered a discount since we both had college degrees! I thought that was great (at least we're using our degrees for something :-) ). The finance manager, Chris, took his time in describing all of the paperwork, additional options, and even helped us get approved by a bank other than our own that offered an even lower interest rate! Overall this was a great experience. I dreaded spending the day shopping for a vehicle and dealing with the headaches that can come along with it. But the salespeople and other employees of Don Williamson Nissan have really changed my perspective of the entire business. And would you believe we received a thank you card from JR just a few days after the purchase? And i received a birthday card from his last week! He's so great! So a big THANK YOU! to JR, Kelly and Chris and everyone else involved that helped us get a great, affordable, reliable car that we'll be owning for hopefully many more years! We will definitely be shopping here again!
We are glad you had a good experience and look forward to working with you in the future. Remember that our number goal is your complete satisfaction...!
Staff was FANTASTIC, friendly, and extremely accommodating throughout the entire process purchasing our new vehicle. Derrick Davis was incredibly help...ful and ensured every need my husband and I had was met. Even after sealing the deal, Derrick is still in contact with us making sure we are completely satisfied with our purchase and services received. I couldn't be happier with our experience at this dealership and would highly recommend to anybody shopping for a new or used Nissan!
I don't do this but the customer sevice from the peple at Don Williamson Nissan is trash. Took my truck to sell to them and talk about low ball offer.... NOTE they called me to sell it to them. While trying to talk to him about the offer and to work a deal he just basically blew me off. Also have video of him flooring my truck during a test drive can hear high rpm's in between shifting and tire chirping when leaving the lot. Do not recommend this place in the least. Very rude people that work there. Please go else where to buy or trade.
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