Reviews
Best and quickest dealership
knowledgeable , quick with paperwork, very upbeat, fantastic customer service. very upfront honest. They all go above and beyond to help you quickly get settled in. Jessica, is great! they always go the extra mile.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
an enlightening experience
The sales person (James Browning) went above and beyond his duties. He was very knowledgeable with the entire Nissan line. I walk into the dealership dead center to look at a Rogue, even took it for a test drive. Total time aprox 90 minutes, on the way back to the dealership I inquired about the Murano even after test driving the Rogue, talking all about the Rogue, he ask if I wanted to take the Murano for a spin. James showed great patience, understanding, and the urge to go above and beyond in his job. I will definitely be back at this dealership and the salesperson (James Browning) in a few weeks to finalize the purchase.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Best car buying experience I hav had!
I just purchased a car from Jamel Lloyd at Don Williamson Nissan in Jacksonville, NC. My experience was met with kindness by Jamel Lloyd our sales rep. He is so kind, knowledgeable and most of all truthful. No pressure. The financing staff was amazing as well. I have bought several cars from multiple dealerships. Never have I experienced a dealership as wonderful as Don Williamson! Five stars for sure!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Going the Extra Mile, Extremely Satisfied
Tristan Sorensen made car buying a Breeze !!! If you are like me, car shopping and buying become very stressful. Tristan and Brandon Deegan ( in Finance) at Don Williamson made this experience Amazing ! I felt that Tristan understood what I wanted in a vehicle and what I was willing to pay. He brought those 2 factors together making this a very comfortable experience. Please, if your shopping around for the best deal, Stop in Don Williamson today and let them do the work for you.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Happy customer!
Staff was FANTASTIC, friendly, and extremely accommodating throughout the entire process purchasing our new vehicle. Derrick Davis was incredibly helpful and ensured every need my husband and I had was met. Even after sealing the deal, Derrick is still in contact with us making sure we are completely satisfied with our purchase and services received. I couldn't be happier with our experience at this dealership and would highly recommend to anybody shopping for a new or used Nissan!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Happy customer!
Staff was FANTASTIC, friendly, and extremely accommodating throughout the entire process purchasing our new vehicle. Derrick Davis was incredibly helpful and ensured every need my husband and I had was met. Even after sealing the deal, Derrick is still in contact with us making sure we are completely satisfied with our purchase and services received. I couldn't be happier with our experience at this dealership and would highly recommend to anybody shopping for a new or used Nissan!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Top Dealership
I have owned many vehicles in the past and used many different dealers here in Jacksonville, NC. Don Williamson gave me the best buying experience with a top notch team of sales and finance associates. This is a Dealership that will not waste your time. If it seems like your buying experience is taking to long, I can promise that it is because they are trying to give you the best deal on your new vehicle and trade in. I have never seen anyone who loves to do their job to help people more than you. Thank you Don Williamson for serving in our community and with everything you do.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Dont buy a car here BOYCOTT and go small business
My mother and everyone riding in her car is still in danger. The car nobody listened. Got consumer affairs involved...theres enough reviews to go to the FEDERAL TRADE COMMISSION at this point! They wont fix and theres most likely more damages being put on your car when you bring it in for repair. So upset n still the cars falling apart piece by peice. We were lied too. The owners pockets are so fat that he could of made a peace offering but that didnt happen. Theyd rather sell a bad car that could kill someone than be a moral person and compensate for the horrible shape the cars are in. Most are purchased at auctions by the way! Until my mother is given a car out of forgivness i will continie to fight for justice.! Dont buy here u will be lied to and put in clear danger as well as the carfax reports may not even show everything you needed to see to begin with.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Waste of time.
I recieved a phone call from Don Williamson today offering "above market value for my f-150 or they would fill up my gas tank and wash my car." I bit. They gave me the sales pitch, as could be expected, and offered me below market value, not above. It was so absurd that I looked the gentleman in the eye and said "you know as well as I do that you cant find this truck around here for what you are telling me you would sell it for." He didnt even argue. We couldnt come to terms, but get this; when I mentioned the gas and wash he told me he'd never heard anything like it. He pointed to the office and said talk to them. The people in the office literally snickered at me like I was out of my mind and said that they had never. I had to tell them I had it on voicemail (true) and that I felt like they were wasting my time before they (very rudely) obliged. It appears that Don Williamson Nissan is just another Jacksonville dealership, trying to take advantage of service members. I would shop around outside of town.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Rude customers service
I don't do this but the customer sevice from the peple at Don Williamson Nissan is trash. Took my truck to sell to them and talk about low ball offer. NOTE they called me to sell it to them. While trying to talk to him about the offer and to work a deal he just basically blew me off. Also have video of him flooring my truck during a test drive can hear high rpm's in between shifting and tire chirping when leaving the lot. Do not recommend this place in the least. Very rude people that work there. Please go else where to buy or trade.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
