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Carlton Motorcars

(705 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–7:00pm 7:30am–5:30pm
Wednesday 9:00am–7:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–5:30pm
Friday 9:00am–7:00pm 7:30am–5:30pm
Saturday 9:00am–6:00pm Closed
Sunday 1:30pm–5:00pm Closed
2023 state dealer award
View 15 awards
2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(705 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Carlton Motorcars from DealerRater.

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I am very pleased with doing business with Carlton...

I am very pleased with doing business with Carlton Motocars.Everything went smooth and no problems.My salesperson was very professional.I will do future buissnes with this dealership.Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review. We'll pass this information along to Connor. Congratulations!

Rob Rollins and Brian Paben have always been extremely...

Rob Rollins and Brian Paben have always been extremely helpful to me. They deserve 5 stars and I’m loving my new GLE53 . Thanks guys

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for completing a review to let us know how we're doing. We'll pass your 5-star review along to Brian and Robin. Thank you again, and congratulations!

I have purchased cars from Carlton for years. Working...

I have purchased cars from Carlton for years. Working with Tyrone Chapman as always been very professional and knowledgeable . My family has been pleased with every experience. THANKS CARLTON !!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We'll make sure Tyrone get's your positive feedback, and we second Tyrone's customer first attitude. Thank you for the 5-star review.

I finally brought my dream car!! Ben and all the people...

I finally brought my dream car!! Ben and all the people at Carlton Mercedes-Benz made that happen!! Thanks so much!! I will recommend anyone looking to purchase a vehicle!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the review and kind words. We've let Ben know! Congratulations!

Great customer service experience. Would consider buying...

Great customer service experience. Would consider buying another car from them. Did everything that we wanted and made sure we were pleased with all our requests.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Congratulations and thank you for the 5-star review. We'll pass this information along to Chad as well.

Carlton Mercedes is the best definitely treat you as a...

Carlton Mercedes is the best definitely treat you as a special client each and every time. I would highly recommend all of my friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Awesome to hear, and thank you for the 5-star review! We're so glad you feel comfortable recommending us to your friends and family. Thank you again!

Just an all around great experience! Pablo was very...

Just an all around great experience! Pablo was very knowledgeable, friendly, and made sure we had the vehicle we wanted in our desired price range

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the 5-star review! We'll pass your feedback along to Pablo. Please let us know how we can assist in the future.

Rob Rollins did a wonderful job in matching me to my new...

Rob Rollins did a wonderful job in matching me to my new 2021 GLS 450 very quickly. He is product knowledgeable and easy to talk to. My buying experience and dealer service experience has always been 5 star at Carlton Mercedes Benz in Greenville S.C. The Sales Manager did an excellent job in making the sale smooth..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review! We'll be sure to pass along your feedback to Robin. Thank you again, and congratulations.

My experiences with Carlton has always been positive. I...

My experiences with Carlton has always been positive. I had an appointment with Ben Mandish to see a certified used car. He was very knowledgeable, friendly, and professional. He gave me a complete tour of the car and answered all my questions. After agreeing to purchase the car, the process was very positive. Ben was willing to take the extra time to make me feel that I was making a good decision. I appreciated all the courtesies and time that he gave to me. He made my car buying very positive and enjoyable. I would highly recommended his sales help and expertise.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review! We're so happy Ben was able to assist you, and we'll be sure to pass along your feedback to Ben. Thank you again, and congratulations.

The salesman and sales team at Carlton Motors did an...

The salesman and sales team at Carlton Motors did an exceptional job helping to design a vehicle to meet our specific requirements. This was followed by high standards of support through the delivery and after delivery transition to this new high tech vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank for you for the 5-star review, and thank you for trusting us with your vehicle needs. We're here to help, so please let us know if there's anything we can do to help!