Reviews
Write a reviewCustomer Service
The customer service and dealership personal are outstanding. Our salesman is by far the best and does a really good job in getting us the deals we need. Todd and Bob are really good about getting you in and out quickly. Eddie is good about getting you the deals you want he checks all possible sources.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent buying process
Ryan was excellent and also Mr.Walters, and Bob, and Eddie. They were all very truthful which is hard to find these days at a Chevrolet Dealership, They treated me and my husband like they had known us all there life. I told them what I wanted my payment to be and that's the way it was. We drove from Bowling Green Kentucky to there dealership in ringgold Georgia, and when we got there paper work was ready for us to sign with Eddie,and then we went out to the car and Ryan went over all the bells,buttons, and whistles with us. Ryan, and Mr.Walters meet us at the door and introduced them selfs to us it was like we had known each other for years. I have never had this type of excellent service before at a Chevrolet dealership would I go back ther the answer is yes, would I recommend this dealership highly yes. Thank you so much for all your help with my new Malibu LTZ. I love my new car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
nice guys
I found the service & sales dept. to be very professional. Good trade-in on my car and speedy sales office made my stay trip short and sweet. thanks and looking forward to future trades,, gary w
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
2015 Trax
Easiest purchase we ever made for a vehicle. Justin, Bob, & Eddie made everything simple. to understand with the vehicle and with the financing. No pressure to buy, just good, honest people.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
First Class Dealer
Recently purchased a truck from this group. They were terrific to deal with. Exceeded our expectations, no pressure, no secrets, no hidden fees. All the things you want in honest negotiations. Made our decision to purchase from them easy. They even tossed in some home grown tomatoes.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent sales experience
All dealers will tell you "you will not find a dealer that does not add the $500+ doc fees to your price ". NOT TRUE ! Jackson Chevrolet does not add to the price on the window sticker ! Love my new Chevy!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Serviced
My family moved to the area in July. I needed my Equinox serviced and didnt know who to go to. Thankfully I went by Walter Jackson they were so nice and timely.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase