Reviews
We had a great experience buying our new 2026 Traverse. Bruce was very knowledgeable and helpful with all our questions and paperwork.
We had a great experience buying our new 2026 Traverse. Bruce was very knowledgeable and helpful with all our questions and paperwork.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Karen, we are so happy to read such a great review about Burns Chevrolet! We are always more than happy to assist you if anything else comes up. Take care!
as pleasant as buying a car can be! Matt was personable and all I came in contact were very personable. Matt knew his products well. I appreciated his working with me.
as pleasant as buying a car can be! Matt was personable and all I came in contact were very personable. Matt knew his products well. I appreciated his working with me.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
William, we're happy you found our staff to be so supportive during your experience here at Burns Chevrolet. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
To Whom It May Concern, I am writing to express my sincere appreciation for the outstanding service I received at Burn Chevrolet. On June 18, my truck had to be towed to your dealership due to engine failure. From the moment I arrived, Dustin Wilkins provided exceptional assistance. He greeted me, shook my hand, and assured me that everything would be taken care of. As this became a warranty issue, Dustin kept me informed every step of the way and expertly handled all the necessary processes with the warranty company. Ultimately, my truck required a complete new engine, and I was incredibly impressed with the speed and professionalism of the work done at Burn Chevrolet. Your entire mechanic staff is top-notch. While I didn't get a chance to meet the mechanics who worked on my truck, I can attest that the performance since getting it back is unbelievable. I highly recommend Burn Chevrolet, and I want to extend a special shout out to Dustin Wilkins and your entire mechanic staff. You are all true professionals who genuinely prioritize the customer. Sincerely, Billy Hunt
To Whom It May Concern, I am writing to express my sincere appreciation for the outstanding service I received at Burn Chevrolet. On June 18, my truck had to be towed to your dealership due to engine failure. From the moment I arrived, Dustin Wilkins provided exceptional assistance. He greeted me, shook my hand, and assured me that everything would be taken care of. As this became a warranty issue, Dustin kept me informed every step of the way and expertly handled all the necessary processes with the warranty company. Ultimately, my truck required a complete new engine, and I was incredibly impressed with the speed and professionalism of the work done at Burn Chevrolet. Your entire mechanic staff is top-notch. While I didn't get a chance to meet the mechanics who worked on my truck, I can attest that the performance since getting it back is unbelievable. I highly recommend Burn Chevrolet, and I want to extend a special shout out to Dustin Wilkins and your entire mechanic staff. You are all true professionals who genuinely prioritize the customer. Sincerely, Billy Hunt
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Billy, thank you for your kind review; we are happy to pass along your comments to the team here at Burns Chevrolet! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
excellent experience, sells rep very helpful in answering questions and knowledgeable about vehicle, was not pressured into buying a vehicle, would recommend this dealership to anyone
excellent experience, sells rep very helpful in answering questions and knowledgeable about vehicle, was not pressured into buying a vehicle, would recommend this dealership to anyone
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Lisa, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
Please do not buy a car here. It the worst decision you will make. The do not honor their warranties at all. The owner will tell you to call the service manager, for you to be ignored. I have spent over 16,000 in a little over 3 months rebuilding motor and transmission. Replacing manifold gasket and both catalytic converters. For my truck to still not run right. Go somewhere else
Please do not buy a car here. It the worst decision you will make. The do not honor their warranties at all. The owner will tell you to call the service manager, for you to be ignored. I have spent over 16,000 in a little over 3 months rebuilding motor and transmission. Replacing manifold gasket and both catalytic converters. For my truck to still not run right. Go somewhere else
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Christopher, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (803) 366-9414 to discuss your concerns, as your satisfaction is of utmost importance to us.
Steve is my guy! Took such excellent care of me and my situation!!! Excellent work from the technician that worked on my vehicle. Thank you for going the extra mile!
Steve is my guy! Took such excellent care of me and my situation!!! Excellent work from the technician that worked on my vehicle. Thank you for going the extra mile!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Berry, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Very quick, and experience techs that attend to me and the needs of my vehicle.
Very quick, and experience techs that attend to me and the needs of my vehicle.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're glad everything was completed quickly and to your satisfaction! Please let us know if there is anything else we can do for you; we are more than happy to help!
Easy in and out experience. Great facility, friendly staff. Took their time to explain the vehicle and services.
Easy in and out experience. Great facility, friendly staff. Took their time to explain the vehicle and services.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Linda, It is great to hear everything was done quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!
I just purchased a pre-owned vehicle from Burns in Rock Hill SC. My sales representative, Taylor Perrotta, made my transaction very seamless. She was very patient with me and I felt very good about my experience.
I just purchased a pre-owned vehicle from Burns in Rock Hill SC. My sales representative, Taylor Perrotta, made my transaction very seamless. She was very patient with me and I felt very good about my experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Randy, thank you for your kind review; we are happy to pass along your comments to the team here at Burns Chevrolet! If you have any further questions, please give us a call. We're always happy to help!
Fantastic experience ! Wonderful service provided.I went in to get service done on my SUV and I was in and out.
Fantastic experience ! Wonderful service provided.I went in to get service done on my SUV and I was in and out.
- Customer service
- 5.0
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
It is great to hear everything was done quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!