Reviews
Great Sales Person, Allison,very helpful
Very positive experience, could not have asked for a better sales person than Allison, and with John Quinn. would highly recommend this dealership
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Very Satisfied Customer
It is always a pleasure and joy doing business with Reed Lallier Chevrolet. I have been a satisfied customer since 1999. I love my Chevrolet’s
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the kind words! We love our loyal Chevy customers and rest assured we are just as loyal to you. Thank you so much for being part of the Reed-Lallier family! John Quinn, General Manager
2015 chevy 1500
Ray was professional and did not push me into buying a vehicle. He was very willing to work with me on what i was looking for.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for sharing your experience with us. I am so glad Ray took good care of you...we appreciate your business! John Quinn, General Manager
The best yet!
Ray was more than amazing! Thank you so much for my car, and your wonderful service!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the great feedback...we appreciate your business! John Quinn, General Manager
Proficiency of staff
I arrived earlier than my appointment. The technician greeted me very politely and professionally, not as if I was a number only.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great facility with clean customer waiting area
Quik service and friendly staff. Recall problem was taken care of, and we were in and out within an hour.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Gene & Janice Caulder Truck Purchase
It was so nice to have a super guy like Ray to work with. We hate going to dealerships because of pushy salesmen. Ray was not like that. He took his time and was so very nice and we had a great experience buying this truck and we absolutely love it. Thanks so much for your help we will definitely send anyone we know to you who is looking to purchase a vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Mr. & Mrs. Caulder, Thank you so much for taking the time to share your experience with us. I am glad Ray was able to make your time with us was an improvement over your past experiences at other dealerships. We appreciate your business & welcome to the Reed-Lallier family! John Quinn, General Manager
almost perfect
I would have given 5 stars and a 10 except for I did not receive a call telling me that your service department would be keeping my car overnight. I called once at 4pm to see if it was ready and was told that he would check on the status and give me a call back. I did not get that call so I called again at 10 til 6 and was told that the person I had been dealing with had left for the day and that my car would not be ready until the next morning. Thankfully I had the day off the next day and only had to find a way to get my kid to school. I would recommend better communication to your customers form your service department.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
BRUCE AND ALLISON ARE GREAT--TRUE ASSETS TO THE CO
Bruce was my service advisor and like Allison in sales he is on top of everything and keeps you posted on the progress. Will definitely be back and to deal only with them. I know from experience that the turnover in the industry is high but I hope they stay with Reed Lallier, they are a TRUE ASSET!!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
Very professional staff and I never felt we were being taken advantage of during the purchasing process. Allison was amazing and super helpful. Overall, positive experience
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
