Reviews
Write a reviewGreat service! Great waiting rooms! Great staff!
Because the vehicle was a Dodge and I purchased it at your Ford dealership, the service personnel took it over to the dodge people to reset the oil indicator and to fix the recall that was due on it. They were very kind and conscientious. Very nice group of folks to work with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Quick and Friendly
Easy Friendly and Quick ...we will be back for my other new Ford
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great customer service
JC was very helpful and courteous. I didn't have to wait long for my service to be done. My salesman Micheal had been great during and after me purchasing my vehicle. This is my second vehicle purchased from rich ford and I will continue to go to them for future purchases!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
Always professional and courteous. Also punctual enjoy my car
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service!
Every time I have visited the dealership for whatever reason I have had an excellent experience. Everyone is extremely helpful and knowledgeable. I've mostly visited to get service done on my vehicles and the technicians will go above and beyond their normal work duties to help me.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service!!
Our experience with Rich Ford in Edgewood is always excellent!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Overall Service
This was a quick service on my 2015 Taurus, a warranty repair on one of my Tires that i had bought thru you. in and out in under 30 minutes. great job
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
New Truck
Ford 150 2016 the service was outstanding the staff did everything they could to go above and beyond to help with our needs
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
friendly experience!!!!
The service was quick, thorough and friendly. We like the small town friendliness and honesty at this dealership. It's the BEST!!!!! We did not purchase a vehicle at this time, but all the sales personnel were thorough and knew your product.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great experience!
We bought an F150 and we love it! Patrick Burke and the rest of the staff were so friendly and helpful. They took time to answer any questions we had. Patrick is honest and trustworthy. I feel like we got exactly what we wanted!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase