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Rich Ford Sales

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (505 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (505 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great service! Great waiting rooms! Great staff!

Because the vehicle was a Dodge and I purchased it at your Ford dealership, the service personnel took it over to the dodge people to reset the oil indicator and to fix the recall that was due on it. They were very kind and conscientious. Very nice group of folks to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Quick and Friendly

Easy Friendly and Quick ...we will be back for my other new Ford

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great customer service

JC was very helpful and courteous. I didn't have to wait long for my service to be done. My salesman Micheal had been great during and after me purchasing my vehicle. This is my second vehicle purchased from rich ford and I will continue to go to them for future purchases!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

Always professional and courteous. Also punctual enjoy my car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service!

Every time I have visited the dealership for whatever reason I have had an excellent experience. Everyone is extremely helpful and knowledgeable. I've mostly visited to get service done on my vehicles and the technicians will go above and beyond their normal work duties to help me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Service!!

Our experience with Rich Ford in Edgewood is always excellent!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Overall Service

This was a quick service on my 2015 Taurus, a warranty repair on one of my Tires that i had bought thru you. in and out in under 30 minutes. great job

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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New Truck

Ford 150 2016 the service was outstanding the staff did everything they could to go above and beyond to help with our needs

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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friendly experience!!!!

The service was quick, thorough and friendly. We like the small town friendliness and honesty at this dealership. It's the BEST!!!!! We did not purchase a vehicle at this time, but all the sales personnel were thorough and knew your product.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great experience!

We bought an F150 and we love it! Patrick Burke and the rest of the staff were so friendly and helpful. They took time to answer any questions we had. Patrick is honest and trustworthy. I feel like we got exactly what we wanted!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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