Skip to main content

Mercedes-Benz of Albuquerque

(3,707 reviews)
Visit Mercedes-Benz of Albuquerque
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 12 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (505) 388-2859 (505) 388-2859
Used (505) 355-6615 (505) 355-6615
Service (505) 404-9254 (505) 404-9254

Reviews

(3,707 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of Albuquerque from DealerRater.

Want to share your experience with this dealership?

Write a review

Great service and appreciated the shuttle back and forth

Great service and appreciated the shuttle back and forth home. Ethan.called to update me during the day and kept me informed of the timeline.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They did a great job getting all the work done on my car

They did a great job getting all the work done on my car and were even able to complete the needed recall work without a second appointment.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Friendly staff, comfortable surroundings.

Friendly staff, comfortable surroundings. Kept me updated throughout the day as to progress and delivery time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great team to work with.

Great team to work with. Tanner kept me up to date on every step of my service. I highly recommend them!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

John Trujillo was very professional and worked with me to

John Trujillo was very professional and worked with me to get the car of my dreams! He was extremely knowledgeable in explaining the vehicle’s technology and over all mechanical systems. Based on his knowledge, I was very confident I had made the right decision. Amy, in your finance department made the transfer of my 2011 Mercedes and payment process so easy. Brandon Maese contacted me to offer his expertise on the operational systems and most importantly welcomed his assistance in the future! I am thoroughly pleased with my new Mercedes!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Factory recommended maintenance service was completed

Factory recommended maintenance service was completed half an hour earlier than original projection. Great job.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Pleasant accommodating staff.

Pleasant accommodating staff. Fast service. Need to get coffee machine fixed in waiting room area.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Always try to accommodate when needed and very friendly.

Always try to accommodate when needed and very friendly. Dealership is always very clean. Lionel always is good to call back and make arrangements for what I need.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Sales staff great.

Sales staff great. The forced maintenance at the dealership violates federal antitrust law. We paid it but this will discourage any thoughts of upgrading my Carrera GTS at this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great service with conscientious sales reps Painless

Great service with conscientious sales reps Painless process that was quick Explained everything in detail

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.