Skip to main content

Harry Robinson GMC Buick

(3,260 reviews)
Visit Harry Robinson GMC Buick
Sales hours: 8:00am to 7:00pm
Service hours: 8:00am to 7:00pm
View all hours
Sales Service
Monday 8:00am–7:00pm 8:00am–7:00pm
Tuesday 8:00am–7:00pm 8:00am–7:00pm
Wednesday 8:00am–7:00pm 8:00am–7:00pm
Thursday 8:00am–7:00pm 8:00am–7:00pm
Friday 8:00am–7:00pm 8:00am–7:00pm
Saturday 8:30am–6:00pm 8:30am–6:00pm
Sunday 12:00pm–5:00pm 12:00pm–5:00pm
2025 state dealer award
View 36 awards
2025 state dealer award 2024 state dealer award 2024 state dealer award 2023 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2021 national dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2020 state dealer award 2019 national dealer award 2019 state dealer award 2019 state dealer award 2018 state dealer award 2018 state dealer award 2017 state dealer award 2017 state dealer award 2016 state dealer award 2016 state dealer award 2015 state dealer award 2015 state dealer award 2014 state dealer award 2014 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(3,260 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Harry Robinson GMC Buick from DealerRater.

Want to share your experience with this dealership?

Write a review

cheaper payments

Jackie Black was very friendly and helped me get into a car I could afford! She was very real and didn't try to steer me wrong.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

She is awesome! Thank you. I'm glad she was able to help you out.

Why shop anywhere else?

After many weeks of shopping around and much disappointment, the kids stated i should shop on line, this was new to me, (being old school) i tried it and with the TV commercial i went looking for Harry Robinson and Boom there she was a 2010 highlander made a phone call and talked to James Durham set the appt. for the next day,with James' warm appeal and hospitality i felt right at home, and drove away with a much needed vehicle, I love it and would recommend all to shop with James at Harry Robinson Fort Smith. The Best Dealer in the valley. THANK YOU JAMES AND HARRY ROBINSON OF FORT SMITH.......WHY SHOP ANYWHERE ELSE

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Great story!! So glad we could help. Thanks for the awesome review. :)

Great buying experience with Pam Thompson.

We have dealt with Pam Thompson as our saleswoman for several years, buying three vehicles with her. She has always went way beyond what we have ever expected trying to find a vehicle that we wanted, and then working trying to make it fit our budget. With every vehicle we have purchased she has always been very knowledgeable of its operation, features etc. Pam is personable and very pleasant. Of course, we look forward to being able to deal with her again. Thanks Pam for everything!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you.

Helpful and friendly experience

I recently purchased a Toyota Sienna for my growing family. I was looking around and Harry Robinson gave me the best deal out of everywhere I looked. I worked with Jackie in the sales department and she took care of everything for me when I came to pick it up. A++++ service and If you need a car, go see Jackie!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you! I hope you're enjoying the mini-van life! Rock it out :)

Great customer service, Excellent quality workmanship

Great job completing body work required on BMW. I'm very particular and Cory’s work exceeded my expectations. I would recommend Cory to a friend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you!

Customer First

Pam puts the customer first!! Very friendly, not pushy at all like you see at other dealerships. Was a great car buying experience. I have recommended Harry Robinson and Pam to several other friends and co-workers. When the time comes for another vehicle purchase, she is tops on my list.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks!!

Body Work

I needed out of pocket repair after a parking lot collision. Caleb was very helpful and thorough getting me an estimate and then explaining additional work that may need to be done. He also showed me when the work was finished, what had been done and why. I liked the follow up. Michelle was very helpful scheduling the appointment and then rescheduling when something came up on my end. My car looks great. I'm very happy with the work. I will tell everyone about my great experience with Harry Robinson Body Shop. I only gave a four star rating on the price because I had to pay for it myself. But if I ever need a body shop again, it will be Harry Robinson. Very laid back atmosphere, but very professional. A great combination.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It's never good when you have to pay at a body shop...totally understand. Thank you!

Professional, timely, and caring

Pam Thompson has been there for us since we purchased our vehicle nearly one year ago. We also bought another vehicle this year as well. She has kept in touch and kept up with the events in our life. We bought our Terrain when I was 4 months pregnant and she has met and held my daughter when we come in for service. We have been waiting on the chance to send more business her way!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you. We appreciate your recommendation very much.

Happy Customer

I vote for Pam Thompson for employee of the month. Always smiling and friendly. Made buying a car a pleasure. She took all the time we needed to explain everything we wanted to know about the car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

She's a real asset! Thank you so much.

Went the extra mile

Pam was willing to go the extra mile to get us the vehicle we wanted with the features we wanted in a timely manner. I highly recommend her for your next purchase!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks so much!