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Harry Robinson GMC Buick

(3,260 reviews)
Visit Harry Robinson GMC Buick
Sales hours: 8:00am to 7:00pm
Service hours: 8:00am to 7:00pm
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Sales Service
Monday 8:00am–7:00pm 8:00am–7:00pm
Tuesday 8:00am–7:00pm 8:00am–7:00pm
Wednesday 8:00am–7:00pm 8:00am–7:00pm
Thursday 8:00am–7:00pm 8:00am–7:00pm
Friday 8:00am–7:00pm 8:00am–7:00pm
Saturday 8:30am–6:00pm 8:30am–6:00pm
Sunday 12:00pm–5:00pm 12:00pm–5:00pm
2025 state dealer award
View 36 awards
2025 state dealer award 2024 state dealer award 2024 state dealer award 2023 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2021 national dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2020 state dealer award 2019 national dealer award 2019 state dealer award 2019 state dealer award 2018 state dealer award 2018 state dealer award 2017 state dealer award 2017 state dealer award 2016 state dealer award 2016 state dealer award 2015 state dealer award 2015 state dealer award 2014 state dealer award 2014 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(3,260 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Harry Robinson GMC Buick from DealerRater.

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Excellent sales lady. Deanna Thornburg

Went into the dealership to look at used cars. Deanna Thornburg was very knowledgeable on the used car that I had looked at. Then she also mentioned new cars and that there were a lot of rebates and things that I might want to look at them. So I did. found just what I wanted and within my budget great price great trade in price so now instead of owning a newer model used car I own a brand new one. She was not pushy or anything that I have experience from other places. Would advise anyone to go to Harry Robinson Buick GMC and buy from Deanna Thornburg. I will be telling all my friends and family. Thank you for all your help. Without your help I wouldn't be driving my brand new car that I really love.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Love that new car feeling! Thank you.

Fixed my bumper and bumper cover

My bumper was damaged by another vehicle. I took the vehicle to the Harry Robinson Collision Center for treatment. Caleb was helpful, and I received fast, professional and friendly service. I'll be back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks so much.

AMAZING

Drew is by far the best sales associate on the lot. He is straight forward with everything and made sure i was well taken care of.. Going above and beyond is an understatement to how he took care of me. I have bought cars for years from Smith and that will no longer happen as long as Drew is with Harry Robinson.. Thanks again Drew for all your help as I will be back to see you for my next vehicle..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

You're amazing! Thank you.

Customer

The salesman Jack Dean was excellent in showing information about the vehicles and explaining the features on the autos. He was very polite and answered all our questions. Great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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2013 terrain

Great experience! Was not sure what I wanted to purchase and was shown various options by Derek. He was knowledgeable and patient with me during this process. I looked at numerous vehicles and he was there as my salesman, going the extra mile to assist me. When it came to the closing the sale, Jackie was amazing. She listened to my buying circumstances and went the extra mile to win me over as a customer. She closed the deal with her passion and knowledge about cars including showing me the Carfax. They did a great job, and I am leaving a happy, satisfied customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Harry Robinson GMC

Overall pleased with purchase of car & follow up services

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Customer For Life!

From excellent and easy experience of finding the right truck, to the expert sale and finance department, this was the best car buying experience it had. My salesmen James Durham is the best of the best! He made sure every questions I had was answered! He was professional and treated me like family. I will give Harry Robinson GMC the opportunity to earn my business from here on out!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much! We really appreciate you.

Dealer response

Thank you so much! We really appreciate you.

I love my new Acadia SLT!

James Durham helped my locate a new GMC Acadia SLT1 and I am very happy with my purchase. He was very knowledgeable and helpful to me throughout the process. I would definately do business with him and Harry Robinson Buick GMC again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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My new Verano

I brought my 11 year old Buick in which has over 231000 miles and still runs great for regular oil change when I met Jack Dean who spent half the day with me to find something that I would be comfortable with. They handled financing and everything and now I enjoy a new 2015 Verano . I have used his service department during this 11 years and have always been treated Great. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Awesome! Thanks :)

Jerry Corley

We love Jerry Corley. Great customer service! He made the sale process easy over the phone. When we got to the dealership their waiting room was amazing. I have an eleven year old and a four year old. There were train tables, board games, and video games to keep them entertained while we finished paperwork. Nice restroom facilities. Just a nice fluid process overall. Had to return a week later for a new water pump. They had a bay waiting when we got there and a nice SUV already cooled down and ready to go.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you!