Reviews
Robert Hooks was our truck salesman and he is a pro that
Robert Hooks was our truck salesman and he is a pro that we highly recommend. Courteous, thorough, experienced, and efficient. We were able to purchase our truck in a quick and easy transaction.
Robert Hooks was our truck salesman and he is a pro that
Robert Hooks was our truck salesman and he is a pro that we highly recommend. Courteous, thorough, experienced, and efficient. We were able to purchase our truck in a quick and easy transaction.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Dealership was clean, everyone was friendly.
Dealership was clean, everyone was friendly. We worked with Carl and he was fantastic. He was willing to send us videos of the vehicle since we live a distance away, before we came to purchase it.
Dealership was clean, everyone was friendly.
Dealership was clean, everyone was friendly. We worked with Carl and he was fantastic. He was willing to send us videos of the vehicle since we live a distance away, before we came to purchase it.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Carl was extremely good to help us get the best deal
Carl was extremely good to help us get the best deal possible with his help we are very thankful .Haven?t had the time to experience the F-150 yet but I will soon
Carl was extremely good to help us get the best deal
Carl was extremely good to help us get the best deal possible with his help we are very thankful .Haven?t had the time to experience the F-150 yet but I will soon
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jeff Gann the Service Manager went above all my
Jeff Gann the Service Manager went above all my expectations when both a tech and a service advisor failed to communicate the service performed. Jeff Gann immediately rectified the situation and spared no time or expense to perform the required maintenance. With his complete assurance, he took care of my travel needs, expedited my work and allowed me to relax during this crucial time. As soon as possible, my 2024 F450 Platinum Edition was returned to me far better than when I brought it in. I only trust Bob Moore on all maintenance and service for my very complex vehicle. I will continue to purchase all new Ford vehicles from Bob Moore in the future. Thank you for having such strong leadership in place. Your focus on customer service is an example for all dealers to follow.
Jeff Gann the Service Manager went above all my
Jeff Gann the Service Manager went above all my expectations when both a tech and a service advisor failed to communicate the service performed. Jeff Gann immediately rectified the situation and spared no time or expense to perform the required maintenance. With his complete assurance, he took care of my travel needs, expedited my work and allowed me to relax during this crucial time. As soon as possible, my 2024 F450 Platinum Edition was returned to me far better than when I brought it in. I only trust Bob Moore on all maintenance and service for my very complex vehicle. I will continue to purchase all new Ford vehicles from Bob Moore in the future. Thank you for having such strong leadership in place. Your focus on customer service is an example for all dealers to follow.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Bob Moore Ford made the buying process so easy.
Bob Moore Ford made the buying process so easy. They listened to what we wanted and delivered to us. It could have not been a better experience.
Bob Moore Ford made the buying process so easy.
Bob Moore Ford made the buying process so easy. They listened to what we wanted and delivered to us. It could have not been a better experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
The Service Dept.
The Service Dept. Is super kind and friendly, but a two week turnaround time on a recall / fuel pump on a newer Ford under 50k Miles is ridiculous. Having a working vehicle is vital in this city, and not having one is costly at the best of times. For quick service or reliability, look elsewhere.
The Service Dept.
The Service Dept. Is super kind and friendly, but a two week turnaround time on a recall / fuel pump on a newer Ford under 50k Miles is ridiculous. Having a working vehicle is vital in this city, and not having one is costly at the best of times. For quick service or reliability, look elsewhere.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
The process was timely and efficient.
The process was timely and efficient. Drove from Ft Worth to purchase the vehicle and needed to get back in the same day. The trade in and vehicle price was agreable.
The process was timely and efficient.
The process was timely and efficient. Drove from Ft Worth to purchase the vehicle and needed to get back in the same day. The trade in and vehicle price was agreable.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great staff from GM to Kyle.
Great staff from GM to Kyle. Met all of them. They had what I wanted and took care of me.
Great staff from GM to Kyle.
Great staff from GM to Kyle. Met all of them. They had what I wanted and took care of me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The team was exceptional.
The team was exceptional. Worked with me to stay on budget. When it was time to pick up car, that team went above and beyond ensuring we knew everything about the car. I highly recommend Bob Moore Ford at OKC. I drove from Tulsa and their prices were definitely worth the drive.
The team was exceptional.
The team was exceptional. Worked with me to stay on budget. When it was time to pick up car, that team went above and beyond ensuring we knew everything about the car. I highly recommend Bob Moore Ford at OKC. I drove from Tulsa and their prices were definitely worth the drive.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great guys to work with!
Great guys to work with! They were courteous and very helpful during process of purchasing my vehicle.
Great guys to work with!
Great guys to work with! They were courteous and very helpful during process of purchasing my vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
