Bob Moore Ford

Everyone i dealt with at Bob Moore Ford in Okcy was very friendly. Robert Hooks, the salesman i bought my pickup was very knowledgeable and neither he or the sales manager tried to pressure me at all. I will recommend them to my friends.

Bob Moore Ford shows zero concern for customers once the sale is complete. The managers and sales staff were completely unhelpful, and they refuse to stand behind the wrecked, unsafe truck they sold me. They pushed the paperwork through before disclosing the accident, and now they won’t take responsibility for the vibration, shaking, and safety issues the truck has. Multiple dealers won’t even take it on trade because of the accident history. Buyer beware—inspect everything and make sure you are completely satisfied before signing anything, because they won’t help you afterward.

Bob Moore Ford shows zero concern for customers once the sale is complete. The managers and sales staff were completely unhelpful, and they refuse to stand behind the wrecked, unsafe truck they sold me. They pushed the paperwork through before disclosing the accident, and now they won’t take responsibility for the vibration, shaking, and safety issues the truck has. Multiple dealers won’t even take it on trade because of the accident history. Buyer beware—inspect everything and make sure you are completely satisfied before signing anything, because they won’t help you afterward.

Robert Hooks was our truck salesman and he is a pro that we highly recommend. Courteous, thorough, experienced, and efficient. We were able to purchase our truck in a quick and easy transaction.

Dealership was clean, everyone was friendly. We worked with Carl and he was fantastic. He was willing to send us videos of the vehicle since we live a distance away, before we came to purchase it.

Carl was extremely good to help us get the best deal possible with his help we are very thankful .Haven?t had the time to experience the F-150 yet but I will soon

Jeff Gann the Service Manager went above all my expectations when both a tech and a service advisor failed to communicate the service performed. Jeff Gann immediately rectified the situation and spared no time or expense to perform the required maintenance. With his complete assurance, he took care of my travel needs, expedited my work and allowed me to relax during this crucial time. As soon as possible, my 2024 F450 Platinum Edition was returned to me far better than when I brought it in. I only trust Bob Moore on all maintenance and service for my very complex vehicle. I will continue to purchase all new Ford vehicles from Bob Moore in the future. Thank you for having such strong leadership in place. Your focus on customer service is an example for all dealers to follow.

Bob Moore Ford made the buying process so easy. They listened to what we wanted and delivered to us. It could have not been a better experience.

The Service Dept. Is super kind and friendly, but a two week turnaround time on a recall / fuel pump on a newer Ford under 50k Miles is ridiculous. Having a working vehicle is vital in this city, and not having one is costly at the best of times. For quick service or reliability, look elsewhere.

The process was timely and efficient. Drove from Ft Worth to purchase the vehicle and needed to get back in the same day. The trade in and vehicle price was agreable.