Reviews
My experience with Capitol Ford of Santa Fe was pressure
My experience with Capitol Ford of Santa Fe was pressure free and I found all staff friendly and informative. Saw the used car I wated online, drove up from ABQ, test drove and purchased all within 3 hours. A very pleasent experience!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
A year later, I want to give a big shout out to Capital
A year later, I want to give a big shout out to Capital Ford of Santa Fe. Greg Trujillo, you are an awesome salesman! You treated this customer with a 100% positive experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Deborah, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Outstanding service from sales to financing to service.
Outstanding service from sales to financing to service. The team could not have been nicer. JC in service went above and beyond to take care of us. Greg in sales helped us work through a complicated situation with no pressure. Sandra in financing was the perfect mix of knowledge and personableness. Cannot recommend highly enough!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Huge thanks to Greg Trujillo!
Huge thanks to Greg Trujillo! 🚗🔥 I just wanted to share a little moment that meant a lot. When I got this car, it wasn’t just about buying something new—it was about feeling supported, heard, and respected. And that’s exactly how Greg Trujillo made it feel. He treated me like family from the moment we met. No pressure, just genuine care and kindness. He helped me find the perfect car for this next chapter, and I couldn’t be more grateful. Your kindness, patience, and honesty meant the world, and I couldn’t be happier with my new car. It’s more than a vehicle—it’s a fresh chapter, thanks to you. Deeply grateful. If you want the best, go see Greg Trujillo. He’s the real deal. 🙌 I have to give a big shoutout to Christian Martinez in the finance department—he wrapped up the deal like a pro. Massive thanks for your patience and for walking me through it all with that fancy nice tech screen (you know the one). 😄 You made the numbers make sense, and the whole thing feel easy. And a big thank you to Tony Sena from the management team at Ford. You were the steady hand behind the scenes, making sure everything went smoothly and that the whole team had our backs. It really meant a lot to know you were looking out for us and making sure we were taken care of. Truly appreciate all you did!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great place, kind and friendly, family oriented.
Great place, kind and friendly, family oriented. No problems and no pressure to buy. I would definitely buy my next vehicle here.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The courtesy extended me and the professionalism of your
The courtesy extended me and the professionalism of your staff was a "breath of fresh air!" My salesman was extremely knowledgeable and helpful throughout the process from start to finish! Great Job. Capital Ford Family!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mitch and the quick lane team are fast and effecient .
Mitch and the quick lane team are fast and effecient . I take all mt vehicles there for maintanence.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
JC took care of me on the AC warranty issue and had the
JC took care of me on the AC warranty issue and had the work done quickly as promised ! I appreciate the customer service, pick up and drop off was critical. Capitol ford is fantastic.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jimmy answered all of our questions, located exactly what
Jimmy answered all of our questions, located exactly what we wanted in another state and had it at the dealership in two days. Perfect
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Exceptional service and an even more exceptional team.
Exceptional service and an even more exceptional team. From the moment I walked in, I was met with professionalism, warmth, and integrity. What truly stood out to me was the level of communication and transparency throughout the entire purchasing process. Every question was met with thoughtful dialogue, and every concern was addressed with patience and clarity. I left feeling not only confident, but genuinely comfortable in my decision to purchase a new vehicle. A truly first-class experience from start to finish.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car