Reviews
Service center staff is always helpful and friendly.
Service center staff is always helpful and friendly. They do a great job..Will return every five months for my oil change
Service center staff is always helpful and friendly.
Service center staff is always helpful and friendly. They do a great job..Will return every five months for my oil change
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Marc was very helpful in finding the jeep that best
Marc was very helpful in finding the jeep that best suited me. He wasn’t pushy and he is very professional
Marc was very helpful in finding the jeep that best
Marc was very helpful in finding the jeep that best suited me. He wasn’t pushy and he is very professional
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Itzury Jimenez was very helpful & professional.
Itzury Jimenez was very helpful & professional. She took the time to look up my agreement and help me understand my options . She took very good care of me & my Jeep. Other employees smiled & said hello. I was just there for an oil change but they make me feel important.
Itzury Jimenez was very helpful & professional.
Itzury Jimenez was very helpful & professional. She took the time to look up my agreement and help me understand my options . She took very good care of me & my Jeep. Other employees smiled & said hello. I was just there for an oil change but they make me feel important.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great very good customer service.
Great very good customer service. My wate wasn't to long and I liked that you all had coffee and popcorn.
Great very good customer service.
Great very good customer service. My wate wasn't to long and I liked that you all had coffee and popcorn.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Tiger, knowing you enjoyed our amenities and efficient service made our day! We hope to welcome you back to Lithia Chrysler Dodge Jeep Ram Fiat of Santa Fe down the road. Take care!
The sales rep Jose Tapia was rude and obnoxious.
The sales rep Jose Tapia was rude and obnoxious. I was set to purchase a vehicle from Lithia but not after the experience i had.
The sales rep Jose Tapia was rude and obnoxious.
The sales rep Jose Tapia was rude and obnoxious. I was set to purchase a vehicle from Lithia but not after the experience i had.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hello, I'm concerned to hear about your negative interaction; it certainly doesn't align with the friendly service we pride ourselves on providing. We know that purchasing a new vehicle is typically an exciting process, so I regret that your visit didn't live up to our high standard of care. If you'd be willing to have a conversation about this, please reach out to me at corbertbrocker@lithia.com. I would love to see how I can better assist with your vehicle purchase. Thank you, Corbert Brocker General Manager corbertbrocker@lithia.com
All personnel I encountered were kind,courteous and
All personnel I encountered were kind,courteous and professional. Showroom was immaculate and well stocked.
All personnel I encountered were kind,courteous and
All personnel I encountered were kind,courteous and professional. Showroom was immaculate and well stocked.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We’re proud to hear you had a professional, knowledgeable, and efficient experience with the Lithia Chrysler Dodge Jeep Ram Fiat of Santa Fe team. See you next time!
Our salesman went over and beyond.
Our salesman went over and beyond. The "closer" was very kind and helpful also. tgreat
Our salesman went over and beyond.
Our salesman went over and beyond. The "closer" was very kind and helpful also. tgreat
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the first-class rating from all of us at Lithia Chrysler Dodge Jeep Ram Fiat of Santa Fe! We look forward to assisting you with your future sales and service needs. Until then, safe travels!
Steve and Dominic did a terrific job of putting me into
Steve and Dominic did a terrific job of putting me into the right vehicle. Also, I was impressed with the other folks I met at Lithia.
Steve and Dominic did a terrific job of putting me into
Steve and Dominic did a terrific job of putting me into the right vehicle. Also, I was impressed with the other folks I met at Lithia.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are thrilled to hear that Steve, Dominic, and our team made your experience at Lithia Chrysler Dodge Jeep Ram Fiat of Santa Fe a great one. Congratulations on your new vehicle! Here's to many miles of happy driving!
Good experience,.
Good experience,. They provided timely service. Would like to see free car washes for customers with over 200 dollar charges.
Good experience,.
Good experience,. They provided timely service. Would like to see free car washes for customers with over 200 dollar charges.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! We're glad you had a good experience with our team. Your business means a lot to us here at Lithia Chrysler Dodge Jeep Ram Fiat of Santa Fe!
I was vacationing in Santa Fe from California and about
I was vacationing in Santa Fe from California and about to begin my return trip when the turn signal on my 2016 Dodge van went out. I immediately drove to Lithia and asked if the service department could sneak me in without an appointment. Anthony was very accommodating and, while I had to wait a few hours while the dealership located the part and installed it, I was able to avoid delaying my return trip. The price was fair for the part and the expedited service.
I was vacationing in Santa Fe from California and about
I was vacationing in Santa Fe from California and about to begin my return trip when the turn signal on my 2016 Dodge van went out. I immediately drove to Lithia and asked if the service department could sneak me in without an appointment. Anthony was very accommodating and, while I had to wait a few hours while the dealership located the part and installed it, I was able to avoid delaying my return trip. The price was fair for the part and the expedited service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Mike, we're glad Anthony was able to assist you quickly and efficiently here at Lithia Chrysler Dodge Jeep Ram FIAT of Santa Fe. We hope you had a wonderful trip, and we wish you safe travels ahead!