Murfreesboro Nissan

10/10! Mialique, Curtis, Jerry and Arisha took excellent care of me! Made my first time buying experience phenomenal! The process was so easy! Stop by today!!

10/10! Mialique, Curtis, Jerry and Arisha took excellent care of me! Made my first time buying experience phenomenal! The process was so easy! Stop by today!!

Curtis was friendly and entertaining throughout the purchase process. Finance was way too pushy with the extended coverages, which made that experience extremely long. Arisha(Buttons) was very knowledgeable and eager to help with the technology.

What can I say Caleb kimball made the process easy and smooth especially with having little to no credit and negative equity in a car I was upside down in and walked away with a 2026 Nissan Sentra

Arisha Sowle, Curtis and Mialique were the bomb dot com helping with my purchase experience for my 2015 Nissan Rogue! It had excellent service history and they worked very hard to provide me a truly exceptional experience! Come see them for your next vehicle purchase and you will get a great car and make friends at the same time!

I went to Murfreesboro Nissan to buy a simple, reliable used car for my son. Instead, I ended up dealing with a dealership that sold us a vehicle that didn’t even make it 100 miles before the engine locked up — despite the additional warranty I purchased that somehow didn’t cover the failure. The first car they showed us had to be jumped just to start and had obvious front‑end issues. The Hyundai Santa Fe we bought looked fine, but it died almost immediately. Murfreesboro Nissan’s Service Department couldn’t explain why the warranty was useless, and the sales manager’s “solution” was to offer me $10,000 less than what I paid if I traded it in for a vehicle he wanted off his lot. No reputable dealership behaves like that. I then purchased a certified pre‑owned Rogue, which should come with two keys, but Murfreesboro Nissan only provided one. After I contacted Nissan Consumer Affairs, they had Murfreesboro Nissan provide the spare key that should have come with the vehicle — and even that key didn’t work. Now I’m stuck waiting for Murfreesboro Nissan to figure out how to fix yet another problem they created. After this entire ordeal, I will never step foot in Murfreesboro Nissan again. If everything goes smoothly, maybe you’ll be fine — but if anything goes wrong, don’t expect Murfreesboro Nissan to do the right thing.

On June 19 I had an issue with the service preformed on my oil change but I will say that the service manager Mr Brill reached out to me about what had happened and I have nothing but RESPECT for the phone call he was very respectful and the issue I had was handled and I thank Mr Brill and the Nissan of Murfreesboro for their service and I will be going back there for my vehicle services.

Made a deal to buy a vehicle, filled out credit application, talked with salesman and manager about holding it. We agreed on deposit price. They said they would call me to get deposit after credit approval. I missed their call, called them back within 45 minutes to give the deposit and they sold the vehicle. Didn’t even apologize or try to make it right. Horrible way to do business.

Arisha really made the act of buying a new truck or car an excellent experience. She was very accommodating/helpful and really made a difference in my choice to buy my Loaded 2026 4XPro. It was exactly the truck we wanted. I would recommend her to others seeking to buy a Nissan Truck. Abram was very good too. Sincerely, Barry Dr. W. Barry Southerland

I have been a customer of Murfreesboro Nissan's service department since 2008 and recently had an experience that reminded me why I continue to return. After a concern was discovered with my vehicle, I contacted Service Manager Justin Humphrey. Justin took my call seriously from the start, listened to my concerns without any pushback, and treated me with courtesy, respect, and professionalism throughout the process. The next morning, Parts and Service Director Austin Betty and Service Director Brill Burnett personally met with me and an independent repair facility to inspect the vehicle and review the findings. They took the time to gather the facts, document the situation, and explain the next steps. Austin and Brill demonstrated a level of customer service and accountability that is becoming increasingly rare. Throughout the repair process, Service Advisor Belinda Dunavant kept me informed with timely updates and was professional, courteous, and helpful every step of the way. She had also been excellent during my previous visit and continued to provide outstanding customer service. I also want to recognize Master Technician Richard Sowle for thoroughly documenting his findings, explaining the repair that was performed, and verifying the successful results. The level of detail and transparency provided gave me confidence that the vehicle was being properly cared for. What impressed me most was the way the entire team worked together to resolve the situation. From Justin's initial response, to Austin and Brill's leadership, to Belinda's communication, and Richard's technical expertise, everyone treated me fairly and professionally. The repair was completed successfully, the vehicle is performing perfectly, and the dealership's shuttle service made the process even more convenient. When evaluating a service department, I believe the true test is not whether a problem ever occurs, but how the organization responds when one does. Murfreesboro Nissan demonstrated integrity, professionalism, and a genuine commitment to customer satisfaction. I appreciate the way they handled my situation and look forward to continuing to have my vehicle serviced there.