Reviews
Lousy and expensive service
Avoid Nissan of Murfreesboro at all cost. Service dept over charges. Even with appointments they keep jumping to other cars while you wait. Over charge for both parts and labor. Told labor would be 3 hours then 6 hours. Went back and checked and nobody working on my car for over an hour. Then told I couldn't stand outside and watch my car, obviously trying to hide their sham. When I complained they threatened to take my car off the lift with nothing done after 6 hours.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Rogue serviced
Fast , friendly. Driver took me home, across town then came back when finished. When I do stay at shop, servicd is still fast enough that I don't mind.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The service department was excellent.
Upon my arrival, the service department personnel were quick to acknowledge my presence. My service was completed promptly and they went over everything that was done to my vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Best Service Department in Rutherford County !!!
Your new car is only as good as your service department is what I have found thru the many years I have been buying autos . One of the reasons I am on my third Nissan is because I know I am going to get good service This dealership
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent service
Quick to acknowledge the customer upon arrival. Friendly staff. The van to take me to work was not back from a previous run, and since I worked near the dealership and needed to be at work within the next 10 min, they had a staff person take me. Great experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
New Armada
Our sales person was new not he was very helpful and knowledgeable. The whole process went very well. We would definitely recommend him and the dealership to our friends .
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Quick and easy
My oil change and tire rotation took 30 minutes...and YES THEY WERE BUSY. I always have a great experience at this dealership over the past 5 years.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great experience
Ike Phillips was so nice when he sold me my new Nissan Titan. Pam Humphrey was also so nice to me. Then when I just had my truck serviced Tyrone Johnson was so nice as well . Just a great dealership
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
oil change and maintenance
I am fairly new to Nissan of Murfreesboro and so far I have always had a good experience. On this visit I dealt with Charles and he was excellent. Charles was super nice and friendly.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Fast and efficient
I Always feel comfortable at this location no intimidation from service employees and alway very fast. I never wait very long to get the service I came in fir
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
