Skip to main content

Grayson Hyundai

(840 reviews)
Visit Grayson Hyundai
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–6:00pm
Sunday Closed Closed
2026 consumer dealer award
View 1 awards
2026 consumer dealer award

Contact seller

Select a Salesperson (optional)

Contact seller

By clicking here, you authorize Cars.com and its sellers/partners to contact you by text/calls which may include marketing and be by autodialer. Calls may be prerecorded. You also agree to our Privacy Notice and Terms and Conditions . Consent is not required to purchase goods and services.

New (865) 225-6082 (865) 225-6082
Used (865) 320-0367 (865) 320-0367
Service (865) 225-6104 (865) 225-6104

Inventory

See all 350 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since January 2013.
Thank you for visiting with us!! We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Grayson has been selling vehicles since 1929 and here in Knoxville since 1978!! Last year alone Grayson sold in excess of 3700 vehicles. We look forward to serving you!
A Name You Can Trust!

Service center

Phone number (865) 225-6104

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–6:00pm
Sunday
Closed

Meet our employees

Reviews

(840 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Grayson Hyundai from DealerRater.

Want to share your experience with this dealership?

Write a review

Several people emailed after an email said “calling” at de time. Some people gave higher prices. Pushy about crappy brands.

Several people emailed after an email said “calling” at de time. Some people gave higher prices. Pushy about crappy brands.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
3.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

Proceed with caution, especially when financing. I applied to finance a used vehicle at Grayson Hyundai and was told that Credit Acceptance/the bank required a $2,664 vehicle service contract and $974 GAP product in order to obtain financing. When I asked the dealership to provide the lender's requirement in writing, the explanation changed and I was then told that Grayson itself required the products. I was also told those products would not be required if I paid cash. I was separately notified in writing that the vehicle price had dropped $617 to $9,999, yet the financing worksheet I was given still showed a $10,616 selling price. I chose not to purchase the vehicle. I have preserved the written communications, financing document, and original recordings of the conversations described above. My advice: get the advertised price, every add-on, and anything claimed to be “required by the lender” in writing before agreeing to anything.

Proceed with caution, especially when financing. I applied to finance a used vehicle at Grayson Hyundai and was told that Credit Acceptance/the bank required a $2,664 vehicle service contract and $974 GAP product in order to obtain financing. When I asked the dealership to provide the lender's requirement in writing, the explanation changed and I was then told that Grayson itself required the products. I was also told those products would not be required if I paid cash. I was separately notified in writing that the vehicle price had dropped $617 to $9,999, yet the financing worksheet I was given still showed a $10,616 selling price. I chose not to purchase the vehicle. I have preserved the written communications, financing document, and original recordings of the conversations described above. My advice: get the advertised price, every add-on, and anything claimed to be “required by the lender” in writing before agreeing to anything.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

Friendly, goes above and beyond to help. There to answer any question whenever you have one. No pressuring. No haggling. Knowledgeable.

Friendly, goes above and beyond to help. There to answer any question whenever you have one. No pressuring. No haggling. Knowledgeable.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Show full review

Loved the stock available and the rates! Made buying such a good experience. Sales team was knowledgeable as well. Will definitely be returning.

Loved the stock available and the rates! Made buying such a good experience. Sales team was knowledgeable as well. Will definitely be returning.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Show full review

Everyone was very nice and the sales representative was very helpful. Since its my first time buying a vehicle, I appreciate Mr Ruble answering my questions.

Everyone was very nice and the sales representative was very helpful. Since its my first time buying a vehicle, I appreciate Mr Ruble answering my questions.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Show full review

Honest and professional sales person. Nice clean environment. Excellent selection of cars. and colors. Service department is large and up-to-date.

Honest and professional sales person. Nice clean environment. Excellent selection of cars. and colors. Service department is large and up-to-date.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Show full review

Gave me space to look and decide and then took very good care of me.

Gave me space to look and decide and then took very good care of me.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Show full review

Darko was very helpful with my purchase. He also explained and helped me with the setup of electronics.

Darko was very helpful with my purchase. He also explained and helped me with the setup of electronics.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Show full review

Our first new car purchase from Grayson Hyundai was a fantastic experience. The service was friendly and attentive and took away a lot of the stress. Would absolutely recommend this dealership to anyone looking to buy a Hyundai.

Our first new car purchase from Grayson Hyundai was a fantastic experience. The service was friendly and attentive and took away a lot of the stress. Would absolutely recommend this dealership to anyone looking to buy a Hyundai.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Show full review

This the second car purchase from Grayson Hyundai and would recommend to family and friends without hesitation.. Humza is the best salesmen we ever had buying a car. Friendly, polite and professional ,answered any questions with a quick response.

This the second car purchase from Grayson Hyundai and would recommend to family and friends without hesitation.. Humza is the best salesmen we ever had buying a car. Friendly, polite and professional ,answered any questions with a quick response.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Show full review
See all 840 reviews

Related searches near you