Reviews
Several people emailed after an email said “calling” at de time. Some people gave higher prices. Pushy about crappy brands.
Several people emailed after an email said “calling” at de time. Some people gave higher prices. Pushy about crappy brands.
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- Overall experience
- 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Proceed with caution, especially when financing. I applied to finance a used vehicle at Grayson Hyundai and was told that Credit Acceptance/the bank required a $2,664 vehicle service contract and $974 GAP product in order to obtain financing. When I asked the dealership to provide the lender's requirement in writing, the explanation changed and I was then told that Grayson itself required the products. I was also told those products would not be required if I paid cash. I was separately notified in writing that the vehicle price had dropped $617 to $9,999, yet the financing worksheet I was given still showed a $10,616 selling price. I chose not to purchase the vehicle. I have preserved the written communications, financing document, and original recordings of the conversations described above. My advice: get the advertised price, every add-on, and anything claimed to be “required by the lender” in writing before agreeing to anything.
Proceed with caution, especially when financing. I applied to finance a used vehicle at Grayson Hyundai and was told that Credit Acceptance/the bank required a $2,664 vehicle service contract and $974 GAP product in order to obtain financing. When I asked the dealership to provide the lender's requirement in writing, the explanation changed and I was then told that Grayson itself required the products. I was also told those products would not be required if I paid cash. I was separately notified in writing that the vehicle price had dropped $617 to $9,999, yet the financing worksheet I was given still showed a $10,616 selling price. I chose not to purchase the vehicle. I have preserved the written communications, financing document, and original recordings of the conversations described above. My advice: get the advertised price, every add-on, and anything claimed to be “required by the lender” in writing before agreeing to anything.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Friendly, goes above and beyond to help. There to answer any question whenever you have one. No pressuring. No haggling. Knowledgeable.
Friendly, goes above and beyond to help. There to answer any question whenever you have one. No pressuring. No haggling. Knowledgeable.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Loved the stock available and the rates! Made buying such a good experience. Sales team was knowledgeable as well. Will definitely be returning.
Loved the stock available and the rates! Made buying such a good experience. Sales team was knowledgeable as well. Will definitely be returning.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Everyone was very nice and the sales representative was very helpful. Since its my first time buying a vehicle, I appreciate Mr Ruble answering my questions.
Everyone was very nice and the sales representative was very helpful. Since its my first time buying a vehicle, I appreciate Mr Ruble answering my questions.
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a new car
Honest and professional sales person. Nice clean environment. Excellent selection of cars. and colors. Service department is large and up-to-date.
Honest and professional sales person. Nice clean environment. Excellent selection of cars. and colors. Service department is large and up-to-date.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Gave me space to look and decide and then took very good care of me.
Gave me space to look and decide and then took very good care of me.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Darko was very helpful with my purchase. He also explained and helped me with the setup of electronics.
Darko was very helpful with my purchase. He also explained and helped me with the setup of electronics.
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a new car
Our first new car purchase from Grayson Hyundai was a fantastic experience. The service was friendly and attentive and took away a lot of the stress. Would absolutely recommend this dealership to anyone looking to buy a Hyundai.
Our first new car purchase from Grayson Hyundai was a fantastic experience. The service was friendly and attentive and took away a lot of the stress. Would absolutely recommend this dealership to anyone looking to buy a Hyundai.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
This the second car purchase from Grayson Hyundai and would recommend to family and friends without hesitation.. Humza is the best salesmen we ever had buying a car. Friendly, polite and professional ,answered any questions with a quick response.
This the second car purchase from Grayson Hyundai and would recommend to family and friends without hesitation.. Humza is the best salesmen we ever had buying a car. Friendly, polite and professional ,answered any questions with a quick response.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car