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Medlin Hyundai

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (140 reviews)
Sales hours: 10:00am to 5:00pm
Service hours:
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Sales Service
Monday 8:45am–7:00pm 8:00am–5:30pm
Tuesday 8:45am–7:00pm 8:00am–5:30pm
Wednesday 8:45am–7:00pm 8:00am–5:30pm
Thursday 8:45am–7:00pm 8:00am–5:30pm
Friday 8:45am–7:00pm 8:00am–5:30pm
Saturday 10:00am–5:00pm Closed
Sunday Closed Closed
2018 consumer dealer award
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2018 consumer dealer award

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (140 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Medlin Hyundai from DealerRater.

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I always trying g to make a appointment online but never can . I just need a inspection that's it!

I always trying g to make a appointment online but never can . I just need a inspection that's it!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
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I have never been so frustrated in my life! My warranty is not being honored even after I paid $1K for it. I am being bullied to pay an additional $1K when I have an active contract. I am a disabled veteran who just wanted a car. My mistake was paying in cash. Find you another dealership where they are honest and care about their customers.

I have never been so frustrated in my life! My warranty is not being honored even after I paid $1K for it. I am being bullied to pay an additional $1K when I have an active contract. I am a disabled veteran who just wanted a car. My mistake was paying in cash. Find you another dealership where they are honest and care about their customers.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a new car
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Great experience. We found everyone especially Troy the GM to be honest and caring. We are very pleased with the vehicle and sales support.

Great experience. We found everyone especially Troy the GM to be honest and caring. We are very pleased with the vehicle and sales support.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Stopped by as a shot on the dark to get the Car I wanted. I had been looking for a few months and they had the closest thing I could find. Was not expecting to drive off the lot that day but they were very welcoming and got me in the vehicle same day. The whole staff was very helpful. Keith is a great salesman.

Stopped by as a shot on the dark to get the Car I wanted. I had been looking for a few months and they had the closest thing I could find. Was not expecting to drive off the lot that day but they were very welcoming and got me in the vehicle same day. The whole staff was very helpful. Keith is a great salesman.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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I traveled from New Bern to this dealership to purchase a vehicle. The Sales Manager Kevin is super guy and a man of his word. My Salesman Troy was an awesome guy and was a pleasure to deal with. He offered several times to buy my daughter and I lunch. The Finance Manager, Ted was a super nice man. Everyone I encountered was super nice. I would highly recommend this dealership. The whole team is first class. Thank all of you, I love my new truck. Best regards, John Austin

I traveled from New Bern to this dealership to purchase a vehicle. The Sales Manager Kevin is super guy and a man of his word. My Salesman Troy was an awesome guy and was a pleasure to deal with. He offered several times to buy my daughter and I lunch. The Finance Manager, Ted was a super nice man. Everyone I encountered was super nice. I would highly recommend this dealership. The whole team is first class. Thank all of you, I love my new truck. Best regards, John Austin

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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I have been complaining of a noise when I turn for several months. Started well before my warranty expired. They claimed to never hear anything. Well suddenly after my warranty expires then they hear the sound and now I have to pay and it will cost me $400 to fix the drive shaft.

I have been complaining of a noise when I turn for several months. Started well before my warranty expired. They claimed to never hear anything. Well suddenly after my warranty expires then they hear the sound and now I have to pay and it will cost me $400 to fix the drive shaft.

Rating breakdown (out of 5):
Customer service
3.0
Buying process
Quality of repair
1.0
Overall facilities
Overall experience
2.0
  • Does not recommend this dealer
  • Came in for service or repair
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Was able to work with dealership online via emails. Got exactly want I wanted a needed. It was so much easier than spending all day at the dealership. Awesome way to purchase a vehicle.

Was able to work with dealership online via emails. Got exactly want I wanted a needed. It was so much easier than spending all day at the dealership. Awesome way to purchase a vehicle.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Overall experience was very painless. Kenneth was very informative. He had an answer for everything. We left feeling comfortable about the vehicle and it's bells and whistles. We felt #1. Thanks again

Overall experience was very painless. Kenneth was very informative. He had an answer for everything. We left feeling comfortable about the vehicle and it's bells and whistles. We felt #1. Thanks again

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Kenneth Battle is an excellent salesperson, he makes car buying easy. He wasn't pushy or aggressive and I certainly appreciated all his experience and help.

Kenneth Battle is an excellent salesperson, he makes car buying easy. He wasn't pushy or aggressive and I certainly appreciated all his experience and help.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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I reviewed the Dealership in the other section for comments In that section I praised excellent customer service in sales and service after the car is purchased They have my trust and I have purchased three new cars from them. I am very careful about trusting car dealerships------they have to EARN it.

I reviewed the Dealership in the other section for comments In that section I praised excellent customer service in sales and service after the car is purchased They have my trust and I have purchased three new cars from them. I am very careful about trusting car dealerships------they have to EARN it.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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See all 140 reviews

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