Reviews
Went to buy a car or truck yesterday, thought I’d be
Went to buy a car or truck yesterday, thought I’d be there for hours but Big Fred and Amy were incredible fast and sufficient. Besides knowing what they are doing, they have great ppl skills and I felt 100% relaxed instead of stress like it usually is from by purchasing a vehicle! I HIGHLY RECOMMEND asking for Big Fred and with Amy , the duel is incredible. Also loved the idea of signing the paperwork in the lobby area instead of a closed in office, that also made it relaxing! Great Job!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I got my new 2023 Dodge Charger from Towbin Dodge RAM
I got my new 2023 Dodge Charger from Towbin Dodge RAM yesterday. My salesman was Brandon. To be honest Brandon is one of the main reasons I leased my car from Towbin Dodge. He was patient, courteous and helped me to find the car that I was wanting. He made the experience of finding a new car fun instead of stressful. Dezzy was really good at looking over my car for the final inspection along with explaining all of the features that the car offered. She was very kind and thorough. Out of all the Dodge dealerships I visited you could tell that Towbin Dodge really took care of their cars that were for sale on their lot. Their cars were all very clean and didn't have scratches or damage on them. Overall I had a great experience and would highly recommend Towbin Dodge.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
need to focus more on people and less on surveys and
need to focus more on people and less on surveys and automation. I get at least 3 or 4 emails every time I place a service request before I even show up and another 3 or 4 after....Once I arrive I'm not feeling the same attention I get electronically.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They were able to provide excellent customer service.
They were able to provide excellent customer service. Very helpful and accommodating. Definitely will come back.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Friendly and efficient sales people took car of us and
Friendly and efficient sales people took car of us and found us the perfect car we were looking for.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great communication.
Great communication. Lawrence followed through, and I would recommend other.i plan to return for service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Serviced advisor pull up the information on my car
Yes, I had a very good experience having my vehicle service. Great job excellent My service technician was very experienced at his job. Good job.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Floyd was very informative and his communication was
Floyd was very informative and his communication was outstanding because I’m not really good at emails so he took the time to text me and asked me any problems that I incur. Please get back to him immediately.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Just go visit them.
Just go visit them. My experience, I drove off with a 2020 GT challenger and a 7yr warranty
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Service department was awesome in and out, no problems
Service department was awesome in and out, no problems what so ever . Go to Towbin full all your service needs.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair