Reviews
They were very professional and I felt they worked to get
They were very professional and I felt they worked to get me the best deal. They explained everything to me and made sure I understand before final signing of paperwork.
- Customer service —
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Amel was great!
Amel was great!!! I picked my car up from service and he made sure I was aware of everything wrong with the car and what was fixed. He said lakes me to my car and opened the door for me. This customer service was next level. Thank you Towbin and thank you Amel.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent customer service and very professional staff.
Excellent customer service and very professional staff. Let me know how long it will be was very cordial
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Tobin Dodge service !
Just wanna give a Big Thank You and show my appreciation for Towbin Dodge in Las Vegas ! My service advisor Lawrence got on top of my 392 scat pack and got the issue resolved and car returned to me in lightening speed !! Definitely a 5 star experience! Thanks again for everything!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
I recently purchased a vehicle from Towbin dodge and I
I recently purchased a vehicle from Towbin dodge and I needed the precise specs on length.my association needed to research my vehicle before an on the street parking permit could be issued.my vehicle was to long and Towbin dodge came through with all the precise specs I needed.They went out of their way to help me with my parking situation.I’ve purchased new vehicles from other dealers but none compare to towbin dodge! Thank you
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Towbin Dodge/Ram team members are very knowledgeable and
Towbin Dodge/Ram team members are very knowledgeable and attentive. They provide customers with great satisfaction.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great atmosphere.
Great atmosphere. Treated like family. Care about your needs. Shahd was very attentive and cared about what I wanted. The rest of the Towbin gang were also making sure I was getting what I wanted. Finance gets 2 thumbs up!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Satisfied in every aspect
From the start I felt I was being treated like family. Shahd was very attentive to my needs and helped me pick the right truck. The rest of the Towbin family made sure I was completely satisfied and financing department was amazing. I got the best deal possible and I will definitely return in the future for my next purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
In a world where a great many find it easy to criticize
In a world where a great many find it easy to criticize and complain yet never recognize excellence , I would like to recognize your employee Dezy for her excellence. Dezy was a pleasure to do business with. She is personable , very professional, and thorough. She was able to provide a solution to my situation in short order. Her competence and zeal are a credit to herself and the Towbin organization.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
bought the car if my dreams at this dealership and ended
bought the car if my dreams at this dealership and ended up having a few issues with the vehicle. After handling those issues, there was one more matter to deal with. When interacting with the service department. Unfortunately the service department was hesitant to resolve the problem which caused a really bad taste in my mouth. Fortunately Dezy, manager of customer service guy involved. From the time she made contact with me I knew she would handle the situation and that she did. Within 24 hours of being pretty upset and disillusioned, Dezy had me smiling. I appreciate so much that she was able to get involved and resolve the issue in such a timely manner. I am quite happy with the outcome.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi Tam, thank you for sharing your experience with us. We're sorry to hear about the issues you faced with our service department. We're glad that Dezy was able to step in and resolve the problem efficiently. Your satisfaction is important to us, and we appreciate your feedback. Thank you, Tam! Hopefully we can earn your 5 star on this dealer rater platform :-)
