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Stearns Ford

(384 reviews)

Reviews

(384 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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The Salesperson in house has excellent knowledge regarding car sales. The salesperson answered all concerns in a polite and professional manner. The benevolence shown during the visit and review as well as driving experience was the best observed during all of the search. Thank you.

The Salesperson in house has excellent knowledge regarding car sales. The salesperson answered all concerns in a polite and professional manner. The benevolence shown during the visit and review as well as driving experience was the best observed during all of the search. Thank you.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Austin was polite and knowledgeable. He answered my questions without making me feel like. I was another customer who knew little about car buying. Whidh is always my concern. I enjoyed meeting him.

Austin was polite and knowledgeable. He answered my questions without making me feel like. I was another customer who knew little about car buying. Whidh is always my concern. I enjoyed meeting him.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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This is the best dealership I have went too , they treated me like family make me feel comfortable shopping and purchase my car , and made it very easy and smoother

This is the best dealership I have went too , they treated me like family make me feel comfortable shopping and purchase my car , and made it very easy and smoother

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great experience all around purchasing my new Bronco. My salesman, Wiley Bass was very knowledgeable about the vehicle. The whole team was friendly and professional. Definitely recommend Wiley and Stearns Ford.

Great experience all around purchasing my new Bronco. My salesman, Wiley Bass was very knowledgeable about the vehicle. The whole team was friendly and professional. Definitely recommend Wiley and Stearns Ford.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Sales team very patient and friendly, helpful with making a trade, professional and informative through entire process

Sales team very patient and friendly, helpful with making a trade, professional and informative through entire process

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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I think the salesman could have made the deal better. They are not for the customer. It’s all about making the sale.

I think the salesman could have made the deal better. They are not for the customer. It’s all about making the sale.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Flew from Florida for the great customer service and to get the best deal on my car! Jeff is amazing. Will do business with them in the future!

Flew from Florida for the great customer service and to get the best deal on my car! Jeff is amazing. Will do business with them in the future!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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If anyone can make financing happen, they can!!! I wasn?t sure I could get approved for a new vehicle and they made it happen.

If anyone can make financing happen, they can!!! I wasn?t sure I could get approved for a new vehicle and they made it happen.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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This dealership is a very pleasant experience with top notch salesmen!! The staff here is a pleasure to work with when buying a new truck!!

This dealership is a very pleasant experience with top notch salesmen!! The staff here is a pleasure to work with when buying a new truck!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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3rd vehicle purchased at Stearns. This really Should be Enough said. I need 15 words. Let me add the poor rating of time involved with completing transaction was not entirely Stearns fault. There was a power outage.

3rd vehicle purchased at Stearns. This really Should be Enough said. I need 15 words. Let me add the poor rating of time involved with completing transaction was not entirely Stearns fault. There was a power outage.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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