Reviews
This dealership is the worst experience ever.
This dealership is the worst experience ever. DO NOT BUY A CAR FROM THEM. If you do you will regret it! RUN AWAY AS FAST AS YOU CAN! The owner is unprofessional and a complete xxx!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Glacier
Answered my questions to satisfaction. Knowable about xc 40 volvo. Overall visiting was very professional and pleasant. Timothy was very passion about his job. I wish many more success
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hey Lynn, we're glad to know that Timothy was able to assist you with your questions about the Volvo XC40 at Volvo Cars Winston-Salem. We appreciate your kind feedback and wish you many happy miles ahead!
This is the dealership to go to!!!
We just had our vehicle serviced at Volvo Cars of Winston and had a great experience. We also had a great experience when we purchased the vehicle at the first of this year. The service and sales team are the best and I cannot recommend this dealership enough. If you are looking to buy a vehicle this is the place to go. Everyone is friendly and very helpful. Service appointment was great and they even washed it for me afterwards. Great people and great place!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Greg & Crissie, thank you so much for trusting the Volvo Cars Winston-Salem team with your automotive needs! We appreciate your kind words, as well as your loyal business, and look forward to seeing you at your next visit!
Don't trust purchase of a used vehicle
Do not trust your purchase of a used vehicle from this dealership. I overpaid for a used Ford vehicle and since purchase, have spent more than half of what I paid them for the car, in major repairs!!!! They must not carefully check out the vehicles before putting them on the lot. I contacted the dealership and was basically told to get over it, that things will need to be repaired when you buy a used vehicle.
- Customer service 2.0
- Buying process 2.0
- Quality of repair 1.0
- Overall facilities 3.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks Christopher for your friendly help. A plus.
Christopher did a great job explaining what needed to be done, and was friendly in his approach to me. He made sure everything was done and had the car washed and ready to go in a very timely manner. Changed the oil and spark plugs and cabin filters. Thanks.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Tim, we're glad to know Christopher provided you with such a thorough and efficient service experience at Volvo Cars Winston-Salem. We appreciate your feedback!
Volvo of the Triad- great place to buy a car
I just bought a car this weekend at Volvo from Jason for my son. They were courteous, honest and did not waste my whole day. They followed through with what they told me they would do and I purchased the car. Great buying experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Sandy, it's great to know that Jason and our team at Volvo Cars Winston-Salem provided you with a smooth car-buying experience. We appreciate your feedback and hope your son enjoys his new ride!
Pleased!
I went to have my tires replaced and an alignment done and the staff was so tactful and the service technicians worked diligently and I had my vehicle back within a timely manner. I was very pleased and I’d recommend anyone who wants quality service to go to Volvo Winston-Salem!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Cody, we're delighted to know that our team at Volvo Cars Winston-Salem provided you with efficient and quality service. Thanks for recommending us!
Did not keep their promise for completion of work
Very nice people in the body shop. I took my car by to see how long it would take to repair a dented fender. They brought a tech out from the shop to evaluate the damage. He said 1-2 days. I explained I would be renting a carat my expense so I asked when I could bring the car in and get out the fastest. They gave me a date and time and I got there before 9:00 that Tuesday. Bottom line: it should been ready no later than Thursday. It was not. Finally got car Monday. Four extra days of rental car costs to me; about $200.00. No I am not pleased!
- Customer service 2.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 2.0
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
I had a 40 k service on my car. It was also washed
I really liked the way they immediately got my vehicle into the shop. Shanna was very helpful, and the technician was very knowledgeable,in fact, it was the shop Foreman who completed the service on my car! I fully recommend this dealership
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're so glad to know you had a positive experience with Shanna and our team at Volvo Cars Winston-Salem! Your recommendation means the world to us. Safe travels in your serviced vehicle!
General service brakes !
Service was top notch ! Super professional & friendly ! Our Service Mgr. Todd …. Was as always very knowledgeable and helpful! Why I have bought so many Volvo’s there!
- Customer service 5.0
- Buying process 3.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Mike! We're delighted to know that Todd and our team at Volvo Cars Winston-Salem provided you with top-notch service. We appreciate your loyalty and look forward to assisting you in the future!