Reviews
Write a reviewAdventure Subaru is awesome
I have been through the dealership game before. So appreciated NOT having that experience! I knew what the car would cost before I even walked through the door!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Nancy - thank you for taking the time to respond to our survey and for the wonderful 5-star rating! We're glad you enjoyed the no hassle/no games experience; we think it's the ONLY way to treat our customers. Congratulations on your new/pre-owned vehicle, and welcome to the Adventure Subaru family!
Excellence at its best!
My car was washed and vacuumed (the front) while it was being serviced for the recalls. I had not expected this. It was a nice surprise. Thanks again!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Andrea - thank you for taking the time to respond to our survey, and for the 5-star rating! We're so glad you had a positive experience... and know that we'll "surprise" you with a car wash and vacuum every time you come in for service. Happy to count you in to the Adventure Subaru family, and wishing you a future of wonderful adventures in your Subaru.
Great service
Great service very friendly to talk to on the phone. Always welcome you with smiling faces. Fast and dependable service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Dustin - thank you for taking the time to fill out our survey. We're so glad you had a 5-star experience; that's our goal with every customer we work with. We appreciate your business and look forward to servicing your vehicle in the future. Happy adventuring!
Bought new car
easy process nice sales lady very knowledgeable. I didnt like the maintenance told me my car was in specs when I came back two days later to tell them the car was pulling to the side.
- Customer service 3.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Brenda - thanks so much for taking the time to respond to our survey. We glad the purchase of your vehicle went smoothly, but regret the problems you experienced with service! Our service manager is addressing your concerns and will be in touch. Your complete satisfaction is very important to us and we will do everything we can to earn your trust. Thank you for your business and honest feedback - we always want to know if we have fallen short in any way.
Good buying experience
The salesman was knowledgeable and the buying experience went very quickly and smoothly. We were not kept waiting as we were at other dealerships. We were with our son when he purchased a Subaru at Adventure Subaru several months ago. We were impressed with the service that he received so we came back.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Leroy - thank you for taking the time to respond to our survey and the 5-star rating! We're so glad you had a happy experience with us - that means we're doing our job right! Congratulations on your new Subaru and welcome to the Adventure Subaru family.
ease of service,would definitely recommend.
Both Christie the sales lady and your finance manager TG were very pleasant to talk to and do business with,making it possibly the best experience I've ever had in buying a car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Marjorie - thank you for taking the time to respond to our survey and for the 5-star rating! We're so glad you had a good experience with us, and want to congratulate you on the purchase of your used/pre-owned vehicle! We really appreciate your business, and want to welcome you to the Adventure Subaru family.
Oil change
The staff was very friendly and helpful, explaining exactly what they had found and how they were going to take care of it.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Gwen - thank you for taking the time to fill out our survey, and thanks especially for the 5-star rating! We appreciate your business and look forward to serving you in the future. Happy adventuring!
Purchase of a new 2016 Outback
Our buying expereience at Adeventure Subaru was great with no complications. The saleman was knowledgeable and professional and the facilty was very clean.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Stacey - thank you for taking the time to complete our survey and for the 5-star rating! It's great to hear that your buying experience was easy and uncomplicated - that means we did our job! Congratulations on your new 2016 Outback - best car EVER!!! Welcome to the Adventure Subaru family.
Great customer service
The customer service, snacks, explanations. They are friendly, professional and the atmosphere is very nice. I also like the pet and child friendly areas.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Christina - thank you for taking the time to respond to our survey, and we especially thank you for the 5-star rating! We're so glad you had a great experience during your service visit, and we truly appreciate your business. Looking forward to giving you more great customer service in the future. Happy adventuring!
Great Service
The expertise in fixing my issue with my driver seat and the prompt service overall. I will be ready to upgrade to a newer model sometime soon!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mark - thanks for taking the time to respond to the survey and for the 5-star rating! We're glad you had a happy experience with us and truly appreciate your business. Whenever you are ready for a new model, we'll be here for you. Happy adventuring!