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Adventure Subaru

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (399 reviews)
2025 state dealer award
View 10 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (399 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Adventure Subaru from DealerRater.

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Excellent in EVERY aspect

Kenny and the Adventure Subaru staff were respectful and helpful in every possible way during my experience of buying my first Subaru. I was nothing but satisfied with my experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jennifer - congratulations on the purchase of your first Subaru, and thank you so much for the 5-star rating! 100% satisfaction is what we strive for with every customer, and we appreciate hearing from folks when we've met that goal. Welcome to the Adventure Subaru family, and happy adventuring!

NWA's Best Dealership

After six years, two new Outback's, we love Adventure. As usual, very quick and professional. Adventure has great people in every area of the business.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Linda - thanks so much for the 5-star rating! We love you back! Thank you for your business over the last 6 years. We're so glad you are a part of the Adventure Subaru family.

Quick and Friendly

The service was quck, faster than the time quoted and you have a pleasant place to sit and wait. The staff is always very friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Carl - thank you for taking the time to review us, AND for the 5-star rating! We're so glad you had a good experience having your vehicle serviced - 100% satisfaction is what we strive for with every customer. Thank you for your business and support, and happy adventuring!

Excellent Service and Sales Persons

I went in to get my 2015 Subaru serviced and my husband ended up buying a truck from the wonderful little saleslady. Can't beat that for service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for taking the time to review us, AND the 5-star rating! How cool that your husband found a pre-owned truck to purchase while you were having your car serviced! That's kind of a home run! Thank you for your business - we're so glad you're part of the Adventure Subaru family!

Tasty

Coffee and snacks t.v. has very comfortable chairs the service technician was also very knowledgeable of Subaru and carefully explained everything they serviced on my Subaru and he was very professional and courteous

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Joseph - thanks so much for the 5-star review! (It cracks us up that you titled your review "tasty"!) We so glad you had a good experience, and want to sincerely thank you for your business. We're here for you whenever you need us - happy adventuring!

We'll Be Back!

Subaru always treats us like family. This is our 3rd Subaru, all purchased from Adventure. We love Subaru's take on environmental responsibility, the Mobile-It-Ease program and how they support such worthy causes. The commercial with the dog and his wish list gets me every time!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Linda, thank you for your continued patronage and for leaving us this feedback. We consider customers as part of our family, and as an extended part of our family we want you to receive the kind of treatment each of us would want and expect. We are more than happy to accommodate all of your needs and we are thankful to have you as a loyal customer. We look forward to seeing you again at your next visit! Best regards, the Adventure Subaru Team

1st oil change.

Easy, friendly and on time. Good information about service and future vehicle needs. I love my Subaru Outback 2.5i so far.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Michael - thanks for the 5-star rating! We're glad you're getting the service and information you need about your Outback. Looking forward to seeing you for your SECOND oil change - and for years to come. We truly appreciate your business. Happy adventuring!

Awesome buying experience

Eric seemed very interested in helping me get the car with the options I wanted. Very patient, helpful, and respectful of me as a customer. The finance manager was helpful to point out the most beneficial options for me... Not just for the dealership to make more money. Pleasant experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Mark - thanks so much for taking the time to review us - AND for the 5-star rating! It sounds like you had the exact kind of buying experience we strive to give every customer - easy, relaxed, respectful, etc. Congratulations on your new vehicle, and welcome to the Adventure Subaru family.

Great staff

Alex was very helpful and knowledgeable. Didn't pressure us at all and seemed genuine. Would recommend anyone looking to buy a car here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Lacy - thanks so much for the 5-star rating! We're glad you enjoyed your experience, and we appreciate your business. Congratulations on your new vehicle, and happy adventuring!

no commission

Very helpful and friendly service. Only Subaru dealer in NWA, but it would be hard to beat the experience. No sales commission, and hybrid models.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jonathan, I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. Thank you so much. If you have any further needs, do not hesitate to come back to see us. Best, Adventure Subaru Team