Reviews
Wait time was awful (five hours one time, 2.
Wait time was awful (five hours one time, 2.5 the next). No offer of a ride. Incredible bill that warranted taking my cat to another shop. Bad experience. Felt like I was taken advantage of.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We’re very sorry to hear about your experience, Lorri. Please give us a call so we can get some details from you and look into this further. For future visits, we do have a shuttle available to the Tulsa area and would be happy to assist with transportation.
My right front passenger tire has a slow leak.
My right front passenger tire has a slow leak. I didn't mention this because I was getting my tires rotated. That tire never got rotated it's still on my front passenger wheel. Which means they charged me for a tire rotation they never did. How do you show proof I didn't mark the tire it's just the only tire that has a slow leak.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your review. We take your concerns seriously and would appreciate the opportunity to review the timeline with you. We’re committed to transparency and only charge for services performed. Please give us a call at 918-995-2587, I’d like to gather more details so I can look into this further.
Reginald was great and was very willing to work with us
Reginald was great and was very willing to work with us to make a deal. We had gone to multiple dealers trying to find the best offer and Tulsa Hyundai and Reginald for sure was the best that we had been to. 5 stars service and quality.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review! We're glad Reginald and Tulsa Hyundai could provide the best service and deal for you. Enjoy your new vehicle!
Good maintenance service.
Good maintenance service. Extremely overpriced service and parts. I wiuld never buy any cars from the salesmen.
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your feedback. We're glad you were satisfied with the maintenance service but sorry to hear about your concerns regarding pricing and sales. We appreciate your honesty and will share your comments with our team to help us improve.
Helpful and informative.
Helpful and informative. A pleasure to work with and have VIP treatment! Appreciate all that he did for me.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Bridget! We're thrilled to hear you felt well taken care of and appreciated the VIP treatment. We'll be sure to share your kind words with the team!
Everyone from James in the service department, Kareem in
Everyone from James in the service department, Kareem in sales and Bob in financing was very friendly and helpful. There was always someone to answer my questions, get updates on my car being serviced and help for the new vehicle I purchased. The communication between everyone was fluid and attentive.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the kind words! We're happy to hear James, Kareem, and Bob provided such great support throughout your experience. We truly appreciate your business!
We were greeted by a very friendly sales person named
We were greeted by a very friendly sales person named Kaci Pierce, who was very patient and answered our hundred questions. The finance man worked hard to get the payments down to where we felt we could pay them.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you! We're glad Kaci and our finance team made your experience smooth and helped answer all your questions. We appreciate your feedback!
Price is right, service was excellent and Steven is
Price is right, service was excellent and Steven is absolutely above par in all aspects of customer service
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Duane! We're thrilled to hear Steven provided exceptional service. We appreciate your feedback!
All the personal was friendly and respectful.
All the personal was friendly and respectful. The service technicians were very polite and professional.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We're happy to hear our team provided friendly and professional service. We appreciate your feedback!
The service was the worst I have ever had.
The service was the worst I have ever had., they had my car for almost 3 weeks to fix the AC. I bought the 2nd GV80 in Tulsa Oklahoma. I will never buy another one and will not recommend one to friends. If you don’t think it’s true,just look up the record on the car. Nothing but problems . I am sure I will never get a response to this email, goodbyeI, will go Back to BMW.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your experience with us. It is always frustrating when vehicles need repairs. We are here to help you if you need anything reach out to our team.