Reviews
Kasey's followup was excellent.
Kasey's followup was excellent. The fact my brand new car had a major issue that they couldn't handle promptly is another issue.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
We sincerely apologize for the major issue with your brand new car and for not being able to resolve it promptly. We will work hard to address the issue as quickly as possible and ensure your experience moving forward is much smoother. Thank you for your understanding.
Overall great experience with all personnel and
Overall great experience with all personnel and departments at Tulsa Hyundai. I would recommend any friends or family to purchase a vehicle here.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, kdflint! We're so glad to hear you had a great experience with everyone at Tulsa Hyundai. Your recommendation means a lot to us!
The full process was simple and easy.
The full process was simple and easy. Everyone was friendly and nice and I got my dream car!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Shelby! We're so excited to have helped you get your dream car. Enjoy the ride, and let us know if you need anything in the future! 🚗✨
Great Waiting Area, nice place to send your wait time.
Great Waiting Area, nice place to send your wait time. My daughter enjoyed the coffee machine.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We're glad you and your daughter enjoyed the waiting area and the coffee machine. We look forward to seeing you again! 😊
I'm very pleased with the Tulsa Hyundai service dept My
I'm very pleased with the Tulsa Hyundai service dept My 2023 Ioniq 5 is one of those that needs the ICCU unit replaced. This part is back ordered and can be several weeks before it gets installed. Tulsa Hyundai is letting me use a brand new Tucson rental. My experience with Tulsa Hyundai service has been super great!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, gparbst! We're glad to hear you've had such a great experience with Tulsa Hyundai's service team. We appreciate your patience as we work to replace the ICCU unit, and we're happy the Tucson rental is helping in the meantime. Let us know if you need anything else!
Courteous and pleasant.
Courteous and pleasant. Kenny worked for several days with my SIL to finalize the deal: Justin helped show the car since Kenny was off. Very seamless. Justin was very helpful with questions about the car. This is our 4th Genesis and I hope it is as good as those were.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind words! We're so glad to hear Kenny and Justin provided helpful and seamless service. We hope your new Genesis exceeds expectations just like your previous ones! Enjoy the ride! 🚗✨
I have had the absolute worst experience with this
I have had the absolute worst experience with this dealership, which began on the sales side and has unfortunately persisted on the service side as well. There seems to be no pride in work, nor quality-control procedures of any kind at this dealership. Getting in touch with a live human being is next to impossible, and response times are ridiculous. I’ve tried reaching out to the GM, but he-as expected-pushed me off on someone else, having never followed up with me again to check on the outcome. Said outcome has been terrible with additional damage sustained to my vehicle while in their care (cracked front windshield) and shoddy workmanship putting my front passenger in danger with a seatbelt that was not properly reinstalled after their 2nd attempt to fix a faulty sunroof seal. I could go on with many other details of poor service and mistakes that have been made, but I’m not sure anyone will ever even read this review so I won’t waste my time here.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We sincerely apologize for your experience, as it falls far short of the service and accountability you deserve. A senior team member will contact you promptly to address your concerns and work toward a resolution.
James did awesome and treated me phenomenally!
James did awesome and treated me phenomenally! I was very appreciative for him helping me.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! We're so glad to hear James provided exceptional service and treated you well. We appreciate your kind words and are grateful for your trust! 😊🚗
Great customer service and the attention to detail was
Great customer service and the attention to detail was amazing, thank you for all the support
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We're thrilled to hear you enjoyed the great customer service and attention to detail. We're always here to support you—thank you for choosing us! 😊✨
The service was great.
The service was great. Kept me in the loop every step of the way and finished up the work promptly. Went above and beyond to get me the car in time
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback, Mohnish! We're thrilled to hear that you were kept informed throughout the process and that we could deliver your car on time. We appreciate your trust and are glad we could go above and beyond for you! 🚗✨