Reviews
We had booked our oil change they still kept us waiting 2
We had booked our oil change they still kept us waiting 2 and a half hours. Absolutely unacceptable.
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
"Thank you for your feedback. We sincerely apologize for the long wait time and understand your frustration. This is not the experience we aim to provide, and we will work to ensure improvements moving forward."
Nice make over at the Genesis Dealership.
Nice make over at the Genesis Dealership. Staff was very personable and helpful. I am looking forward to the Genesis Grand Opening event.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Michael! We're thrilled to hear you enjoyed the new look and found our team helpful. We’re looking forward to seeing you at the Grand Opening event—it’s going to be a great celebration!
They recommend these silly services and then I took it to
They recommend these silly services and then I took it to our family mechanic and he said they were all xx
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your feedback, Brianna. The services we recommend are based on the mileage and year of your vehicle to help ensure it stays in top shape and continues running smoothly. We understand if you prefer a different approach, and we always aim to offer the best care for your car’s needs. If we can be of further assistance, please let us know.
The salesman was really nice and helpful.
The salesman was really nice and helpful. Financial manager was very nice as well and was not pushy
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Abraham! We're happy to hear that both our salesman and financial manager made your experience pleasant and stress-free. We appreciate your feedback!
Everyone treated me so nice and was so helpful to take
Everyone treated me so nice and was so helpful to take care of my problem on a timely manner
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Marvalea! We’re so glad to hear that our team took care of your needs promptly and made you feel well-treated. We appreciate your feedback!
Great customer service.
Great customer service. Will be returning and requesting him as my service advisor. A great big thanks
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Vljaimes! We’re delighted to hear you had a great experience and plan to return. Your service advisor will be ready to assist you anytime. We appreciate your kind words!
Could not get anyone in service to answer phone.
Could not get anyone in service to answer phone. Would get sent to voice-mail and never got return calls until I called after 2 days and was irritated.
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
We apologize for the difficulty you experienced reaching our service team and the delay in returning your calls. Your time and satisfaction are important to us, and we’re working to improve our response times. Thank you for letting us know, and we appreciate your patience.
This was the best dealership service and experience I’ve
This was the best dealership service and experience I’ve ever had. Steven communicated every step in the process keeping me updated on the progress of my vehicle issue. If there ever was a perfect experience with a dealer, this was it and Steven was the biggest reason why.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the amazing feedback, Manuel! We're thrilled to hear Steven provided such an exceptional experience and kept you well-informed. We look forward to serving you again in the future!
I had visited this dealership the previous year and a
I had visited this dealership the previous year and a year later I came back to purchase a new vehicle and this young man had remembered me me and my name a year later now that Inpressed me and it was a done deal for me and he made it a very easy experience
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Briartownkid! We’re thrilled to hear that our team remembered you and made your experience easy. Your loyalty means a lot to us, and we appreciate your feedback!
This is the 2nd time your asking for a review.
This is the 2nd time your asking for a review. The service was very good
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! We're glad to hear you had a great experience. 😊 Your review helps us improve and serve you better!