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South Pointe Chrysler Dodge Jeep Ram

(1,608 reviews)
Visit South Pointe Chrysler Dodge Jeep Ram
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–9:00pm 7:00am–7:00pm
Sunday Closed Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (918) 948-6427 (918) 948-6427
Used (918) 948-9635 (918) 948-9635
Service (918) 948-6929 (918) 948-6929

Reviews

(1,608 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of South Pointe Chrysler Dodge Jeep Ram from DealerRater.

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I have no problems with my visit to Southpoint.

I have no problems with my visit to Southpoint. The service was all I could ask for

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Chance is great guy.

Chance is great guy. Knew the truck well and delivered the improvements requested. Go see him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new truck! We are thrilled that Chance provided you with a great sales experience. Our ultimate goal is your satisfaction! We are excited to help you in the future.

Got an oil and filter change today.

Got an oil and filter change today. Baliegh is the go to when dealing with customers. She is the sole reason I come to South Point!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It's fantastic to hear that you had a great experience and that Baliegh provided the best assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Customer friendly service.

Customer friendly service. Courtney was my service advisor. She was very courteous, helpful, and knowledgable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It's fantastic to hear that you had a great experience and that Courtney provided courteous assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Always has taken care of my service needs and Frank

Always has taken care of my service needs and Frank Bernabe is old school get the job done right kind of senior adviser

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

Really bad at what they do.

Really bad at what they do. Over 2 full days for an oil change. Requests for updates and communication went ignored. $140 is way too much for a simple oil change. No more MOPAR vehicles for this family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback about the long wait time to have your vehicle serviced with us and the lack of communication because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Jay Moore, General Manager jwmoore@BobHowardAuto.com

I have worked with Frank for 10 plus years in the

I have worked with Frank for 10 plus years in the service department. He continues to do a great job taking care of my Jeep. I highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

It's fantastic to hear that you had a great experience and that Frank provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

This dealership went above and beyond to take care of my

This dealership went above and beyond to take care of my issues! I will definitely be a returning customer!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It's fantastic to hear that South Pointe Chrysler Dodge Jeep Ram exceeded your expectations in addressing your concerns! Creating such a positive experience often encourages customers to return. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Great service department.

Great service department. Frank B very good at managing some good mechanics, Justin , donald et al.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Excellent customer care by Baleigh in the service

Excellent customer care by Baleigh in the service department. She explained everything thoroughly to me. The car was serviced and ready much earlier than I anticipated. Southpointe delivers excellent service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It's fantastic to hear that you had a great experience and that Baleigh provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.