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Keystone Chevrolet

(258 reviews)
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–8:00pm 7:00am–6:00pm
Saturday 8:00am–8:00pm 7:30am–1:00pm
Sunday Closed Closed
New (855) 677-2547 (855) 677-2547
Used (855) 512-1609 (855) 512-1609
Service (877) 326-0962 (877) 326-0962

Reviews

(258 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Keystone Chevrolet from DealerRater.

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Hootie was a great dude to work with.

Hootie was a great dude to work with. Easy to talk to and not pushy. I can't stand pushy salesmen. Hopefully, he's still there when my daughter is ready to buy herself a car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for your fantastic review! We're thrilled to hear that you had a great experience working with Hootie at Keystone Chevrolet. Our goal is to provide a comfortable, no-pressure environment, and it sounds like we achieved that for you. We look forward to seeing you and your daughter when she's ready for her car! Sincerely, The Keystone Chevrolet Team

Everything was fine.

Everything was fine. But when I went to pick up my vehicle there was a dent on the rear passenger side above the wheel well!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We’ve received your comments and are reviewing your feedback with our team. Please reach out to us directly as soon as possible so we can discuss your visit.

Jeremy is the only reason I left here with a car today

Jeremy is the only reason I left here with a car today ,he was great & had great service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you, Mayes, for your wonderful review! We're thrilled to hear that you had a great experience at Keystone Chevrolet and that Jeremy provided you with excellent service. We appreciate your feedback and hope you enjoy your new car! Come back and see us again soon! Sincerely, The Keystone Chevrolet Team

Andrew the Car King did an excellent job getting my wife

Andrew the Car King did an excellent job getting my wife into her Ford Bronco. 5 star rating for Keystone Chevrolet and 5 stars for Andrew. If you haven't heard about Andrew contact him at Keystone Chevrolet and let him help you get into your new vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your fantastic review! We’re thrilled to hear that Andrew provided excellent service in getting your wife into her Ford Bronco. At Keystone Chevrolet, we pride ourselves on helping our customers find the perfect vehicle. We appreciate your recommendation and hope to see you both again soon for any future vehicle needs! Sincerely, The Keystone Chevrolet Team

Leilani did a good thing on selling me this car I love my

Leilani did a good thing on selling me this car I love my car. I enjoyed it and I will sure I will tell someone else to go up there and buy a car. I’ll give her a five star good job Leilani you did a good job.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We're thrilled to hear that you love your new car and had a great experience with Leilani at Keystone Chevrolet. Your recommendation means a lot to us. We look forward to helping you or anyone you refer in the future! Enjoy your ride! Sincerely, The Keystone Chevrolet Team

Overall I had the absolute best experience buying a used

Overall I had the absolute best experience buying a used car, that I have ever had. Tony, the used car sales manager, went above and beyond for me on this purchase. Blake Parnell, was my salesman, and he made the entire process as easy as I have ever had at any dealership. I would most definitely buy again from Keystone Chevrolet. Thanks to Tony and Blake they are by far the best dealership I?ve ever purchased from.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your wonderful review! We're thrilled to hear that you had the best experience buying a used car at Keystone Chevrolet. It’s fantastic to know that Tony and Blake made your process so easy and enjoyable. Your kind words mean a lot to us, and we truly appreciate your support. We look forward to assisting you again in the future! Sincerely, The Keystone Chevrolet Team

For anyone shopping for a car, I would not recommend

For anyone shopping for a car, I would not recommend Keystone Chevrolet. Let me tell you what happened. Josh and I have been repeat customers there off and on for years. I found a used car I liked a couple weeks ago and we went to look at it and ended up buying the car. I loved this car. We put $1,000 down and signed the papers. Josh got a better job making more money. As soon as the car lot found out, they called us and said that since he changed jobs we will need to put more money down. We refused to do this because we already had the vehicle. They said that we could just bring it back for something else. They tried to put me in an SUV twice after telling them that is not what we want. So finally the dealership called and said that they had a 2024 Nissan Sentra that we could look at with only 3800 miles. Josh went to look at it, it had hail damage, but otherwise seemed to be a decent car. When he asked the total price of the car, he was told "Well, that depends on how much you make". When asked what our income had to do with the price of the car, the question was never really answered. When they brought in the paperwork, they said they need $2k-$3k down, but would count what we had already paid toward it. If I wanted to put more money down, I would have kept the car that I loved and already had and insured. I told my husband to just leave. So now I am carless and out $1,000 because it is non-refundable. I will NEVER use them or recommend them to anyone ever again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for sharing your experience with us. We appreciate you taking the time to provide feedback on your recent visit to Keystone Chevrolet. We understand your frustration and want to address your concerns. Please feel free to contact us directly so that we can discuss this further and work towards a resolution. We value your loyalty as a repeat customer, and we aim to provide a positive car-buying experience for all our customers. Thank you for choosing Keystone Chevrolet. Sincerely, The Keystone Chevrolet Team

I LOVE my new Equinox!

I LOVE my new Equinox! Austin went above and beyond to get me the car I wanted! Everyone there was very helpful and made the buying experience awesome!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your positive experience with Keystone Chevrolet! We are thrilled to hear that you love your new Equinox and that Austin provided exceptional service to get you the car you wanted. We appreciate your kind words and look forward to welcoming you back in the future. Enjoy your new ride! Sincerely, The Keystone Chevrolet Team

i worked with Tyler at the used car dealership he and his

i worked with Tyler at the used car dealership he and his manager worked with me in getting a car with no down payment. i was in a car accident and their assistance was beyond expectations. i will go back to them again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience working with Tyler and our team at Keystone Chevrolet. We are delighted to hear that Tyler and our manager went above and beyond to assist you during a challenging time. We are grateful for the opportunity to serve you and look forward to welcoming you back in the future. Safe travels! Sincerely, The Keystone Chevrolet Team

They sell junkyard vehicles and the Carfax is not correct

They sell junkyard vehicles and the Carfax is not correct on all the vehicles keystone sells, they stole my money and trade in be extra careful with this place 30k dollars it cost me to learn I will never use this lying bunch of salesman...

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We acknowledge your review and are currently looking into the events you’ve detailed.