Keystone Chevrolet

4.4 out of 5 4.4

Reviews

4.4 out of 5 4.4
146 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    April 11, 2020

    Very professional and friendly salesman chad cummings went above and beyond expectations ! Very satisified with his knowledge of the vehicles as well as... the courtsey he showed. Excellent customer service

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    Shopped for a used car
    Did not make a purchase
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  • 5.0 out of 5
    February 21, 2020

    Arryson Gaines was our sales rep. He was extremely helpful in getting the car we wanted and got our payment perfect. He’s awesome! He was almost more... excited than we were. He was funny and made our experience one we will never forget. We would highly recommend him anytime. Thank you Arryson!

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    Does recommend this dealer
    Shopped for a used car
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  • July 22, 2017

    We want to give thanks to Danny Henderson and our salesman; Miguel Weiss for their expertise! I would recommend this team.. Travel to Sand Springs for... your next vehicle purchase, guarantee you will be happy! Call Miguel at 9187910602 or email him at mweiss@keystonechevrolet.com and tell him we sent you!

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    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    February 12, 2020

    Salesman Josh McNeil did a great to find me a car I could get in that day. Service was quick and easy. Awesome first time car buyers experience

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    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    January 31, 2020

    Our salesman Robert Dixon was an excellant salesman. He was very helpful and cared in our opinions and thoughts. He is a very nice guy and a good customer... service person.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 1.0 out of 5
    December 6, 2019

    I normally wouldn't post something like this and I would let by gone be by gone but I truly believe that we were wronged with a service and I strongly... urge you to be very cautious when you take your vehicle to Keystone Chevrolet in Sand Springs. Halloween I took my Tahoe there to have it serviced. They told me that I really needed new brakes. Since Aaron is traveling and I didn't want to be caught in a bind I agreed and $350 later I walked out with new brakes/brake pads/Rotors. Two weeks later I just took Maybel to pre school and my brakes completely went out and stopped working. Thankfully I was close to home so a stopped grabbed a few items for Ellie and immediately went to the dealership telling them what had happened that I was just there to get and got my brakes replaced that if they would please investigate the problem. It took two hours and they assured me that everything was fine that there was probably air in the brake line to come back if anymore issues arise. Not even a week later when I applied my brakes they started making a horrible grinding noise. We took my car back and behold by brake caliper was not working right and it completely ate into my brake pad and destroyed my rotor. Im no mechanic by any means but I think if they would have looked at the job they just completed they would have noticed something was wrong. They quoted me $1000 for the repairs which included labor, new caliper, new brake pad kit and rotor. At this point Im very frustrated. I expressed that something must be done that it wasn't right for me to pay that amount when 1 week prior nothing was wrong. She called me back with the price down to $450. Which at the time I felt not great but better about because it needed to be fixed. When I picked up the car I asked them to explain what the $450 was for and I was literally told that they had added a whole bunch of parts that they anticipated needing but didn't end up using and just took those off. So Im still paying full price for the work. I spoke to the manager today and he justified it because instead of charging me $130 for labor he charged me $99 and took off $50. I still walked out of there paying $450 for a job that I just had done 1 month prior. I will not be using them again for anything

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    October 31, 2019

    Man had been having the worst month and I just wanted to try my luck, Josh took excellent care of me got me rolling outta there with a super deal man thank... you Josh McNeil!

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    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    June 20, 2019

    I stopped in looking at used cars and Marvin jaskson helped me out and was able to get me financed in the car I was wanting

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    Shopped for a used car
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  • 5.0 out of 5
    June 17, 2019

    I recently needed car repairs, without the help of service dept. and April Widened guiding me thru, I would of been lost! April, thank you!

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    Came in for service or repair
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  • 5.0 out of 5
    June 1, 2019

    Robert Dixon was a great salesman, he has a lot of patience and knowledge about the car I purchased. The staff did awesome job. I will recommend Robert... to all my friends.....

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    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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