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Keystone Chevrolet

(258 reviews)
Sales hours: 8:00am to 8:00pm
Service hours: 7:30am to 1:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–8:00pm 7:00am–6:00pm
Saturday 8:00am–8:00pm 7:30am–1:00pm
Sunday Closed Closed
New (855) 677-2547 (855) 677-2547
Used (855) 512-1609 (855) 512-1609
Service (877) 326-0962 (877) 326-0962

Reviews

(258 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Keystone Chevrolet from DealerRater.

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2017 Chevrolet Sonic

My car was starting to have problems that weren't worth fixing on that car and CarMart wasn't really willing to help me even after me being a loyal customer for about 3 years, so I went to Keystone to see what they could do for me! I still owed on my car and didn't really have anything to put down but I was really worried about ending up with no car and I knew my credit isn't the best , but I gave it a shot anyway! I went in and Chad Cummings was the Salesman that assisted me! I told him about my situation and that I really needed a reliable car to transport my daughter in and for all the driving I do on a daily basis! Chad was awesome and worked hard with the manager, John, to get me into something Nice that I could afford! It was a long process but they didn't give up! I couldn't be happier with the service I received and really Appreciate everything Chad did for me!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I am very happy with my new to me car!

Chad Cummings was wonderful every step of the way... long process due to a very busy day but he was a trooper and pulled it off brilliantly even getting me the car I really wanted!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Just bought our 3rd car from them

Jody got me what I wanted and needed in all areas of our transaction. I'm happy. Our 3rd purchase with Keystone since 1997 and they have always taken care of us, made things right when needed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Service

Positive experience and Chad Cummings was my sales person and he helped me alot with finding a good car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Matthew sith

Mathew smith was great shiwed him what we wanted and it was done he was great fast and tex me all the time keeping me up dated the only problem i had was getting my title bwfor tag xpired that was finiance dept

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Very good visit

I received an excellent experience from the sales people especially from Rico and Wade at this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Awesome!

Trell was amazing. The man helped us thru the process, explaining each step along the way and what we will need to do for the next time. My wife and I are very pleased and excited over the addition of our Chevy pick-up! The service side, however, needs significant improvement. The advisor David caused me a great deal of hardship and hard feelings which Trell immediately stepped in and corrected. Trell your are awesome, honest, dependable, and a go to man! Buy your car from this man!

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Don't let them touch your vehicle!

Dropped my truck off for oil change & maintenance check prior to cross-country trip. Called wanting permission to perform maintenance on 4-wheel drive, as well, though my truck does NOT have 4-wheel drive. Rotated tires as a courtesy, resulting in broken tire pressure sensors & a significant shimmy at highway speeds. When contacted, refused to make repairs & was rude.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 4.0
  • Quality of repair 1.0
  • Overall facilities 3.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Trell Thompson

Trell wentry above and beyond to help us find the car for us. He was very patient and professional definitely recommend him for your car buying needs!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Bill Walker

Bill Walker was very both helpful and patient, during the whole process. I will definitely be returning for my next vehicle and recommend him to my friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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