Reviews
2017 Chevrolet Sonic
My car was starting to have problems that weren't worth fixing on that car and CarMart wasn't really willing to help me even after me being a loyal customer for about 3 years, so I went to Keystone to see what they could do for me! I still owed on my car and didn't really have anything to put down but I was really worried about ending up with no car and I knew my credit isn't the best , but I gave it a shot anyway! I went in and Chad Cummings was the Salesman that assisted me! I told him about my situation and that I really needed a reliable car to transport my daughter in and for all the driving I do on a daily basis! Chad was awesome and worked hard with the manager, John, to get me into something Nice that I could afford! It was a long process but they didn't give up! I couldn't be happier with the service I received and really Appreciate everything Chad did for me!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I am very happy with my new to me car!
Chad Cummings was wonderful every step of the way... long process due to a very busy day but he was a trooper and pulled it off brilliantly even getting me the car I really wanted!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Just bought our 3rd car from them
Jody got me what I wanted and needed in all areas of our transaction. I'm happy. Our 3rd purchase with Keystone since 1997 and they have always taken care of us, made things right when needed.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Service
Positive experience and Chad Cummings was my sales person and he helped me alot with finding a good car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Matthew sith
Mathew smith was great shiwed him what we wanted and it was done he was great fast and tex me all the time keeping me up dated the only problem i had was getting my title bwfor tag xpired that was finiance dept
- Customer service 5.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Very good visit
I received an excellent experience from the sales people especially from Rico and Wade at this dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Awesome!
Trell was amazing. The man helped us thru the process, explaining each step along the way and what we will need to do for the next time. My wife and I are very pleased and excited over the addition of our Chevy pick-up! The service side, however, needs significant improvement. The advisor David caused me a great deal of hardship and hard feelings which Trell immediately stepped in and corrected. Trell your are awesome, honest, dependable, and a go to man! Buy your car from this man!
- Customer service 3.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Don't let them touch your vehicle!
Dropped my truck off for oil change & maintenance check prior to cross-country trip. Called wanting permission to perform maintenance on 4-wheel drive, as well, though my truck does NOT have 4-wheel drive. Rotated tires as a courtesy, resulting in broken tire pressure sensors & a significant shimmy at highway speeds. When contacted, refused to make repairs & was rude.
- Customer service 1.0
- Buying process 4.0
- Quality of repair 1.0
- Overall facilities 3.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Trell Thompson
Trell wentry above and beyond to help us find the car for us. He was very patient and professional definitely recommend him for your car buying needs!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Bill Walker
Bill Walker was very both helpful and patient, during the whole process. I will definitely be returning for my next vehicle and recommend him to my friends and family.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
