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North Point Chrysler Dodge Jeep RAM Fiat

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (675 reviews)
Visit North Point Chrysler Dodge Jeep RAM Fiat
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–2:30pm
Sunday Closed Closed
2019 consumer dealer award
View 2 awards
2019 consumer dealer award 2018 consumer dealer award
New (855) 867-0112 (855) 867-0112
Used (855) 867-9985 (855) 867-9985
Service (855) 868-0088 (855) 868-0088

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (675 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of North Point Chrysler Dodge Jeep RAM Fiat from DealerRater.

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Great automotive buying and service experience

Today I purchased my 2nd Ram 1500 from Brandon Issacs. The first was a 2020 Limited and today a 2022 Longhorn. Brandon is one of the hardest working automotive Salespersons that I have ever met which is why I keep coming back. Brandon figures out what is important to you and he does his best to outperform your expectations, and mine are pretty high. He does not waste my time at all. I went to another store with the same truck and after wasting time trying to put a deal together, and it was a pretty good deal, I left because the sales manager got involved and was pushy and unprofessional. So back I came to Northpoint CDJR and left 45 minutes later in another new truck! Thanks Brandon! The service department is also first class. I have dealt with Jessica several times and she does exactly what she says and gets it done when she promises it to be done. Great job Northpoint!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Fantastic experience with Jeff Michaels the owner who

Fantastic experience with Jeff Michaels the owner who took a lot of time out his busy day to get my Hellcat built and ordered!! Jordan Nation and MS Levon Harley also were instrumental in getting the car I wanted with a very fair price. I highly recommend this dealership, a model for others to emulate. Francis Romano

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

GREAT SERVICE

Lavon and Nate did a wonderful job! Everything was transparent and it took no longer than an hour and a half from start to finish. I drove over an hour to get there and it was worth the drive.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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we were assured that truck had been thoroughly inspected....

we were assured that truck had been thoroughly inspected. after purchase we found hidden damage

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

The service was good the wait was not long I even bought...

The service was good the wait was not long I even bought my car from them would recommend them to a friend or family member

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Sam Conner and Jeff were very helpful and very...

Sam Conner and Jeff were very helpful and very respectful!!! The guy i signed paperwork with was Awesome and Hilarious!!!! Awesome dealership to work with!!! Will come again !!!💯💯👍👍

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

All around great dealership--sales and service. Pleasant...

All around great dealership--sales and service. Pleasant to deal with. They have always treated me with courtesy and care. I highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Everything was great recommend anyone that wants services...

Everything was great recommend anyone that wants services done to their vehicle go there. Especially talk to Todd at the service desk and he will take great care of you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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I love this dealership I had received great service &...

I love this dealership I had received great service & customer service a couple months ago but my last service was not so great it took TWO WEEKS to get my car serviced and the guy who was assigned to help me had not even called me. I was always calling/going there to inquire abt my car the agent returned my call on the second week for an update. No call to give me an update I was displeased & felt I was unimportant.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Always pleasant and professional. My questions and...

Always pleasant and professional. My questions and concerns are always addressed. Car is always ready when promised. Everyone from service to cashier to rental car department are always very nice.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.