Reviews
Write a review8 hours for a service. entirely to long. I had to continually contact the service dept. for a finish time. the service dept. was short handed and swamped with customers.
8 hours for a service. entirely to long. I had to continually contact the service dept. for a finish time. the service dept. was short handed and swamped with customers.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 4.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Took my car in for a CarMax warranty... no problem. I couldn't take time off work to go to CarMax in Fresno for repairs. They were fantastic! Car was repaired before the day ended. Saved me a lot of money on a rental car I thought I was going to have to get.
Took my car in for a CarMax warranty... no problem. I couldn't take time off work to go to CarMax in Fresno for repairs. They were fantastic! Car was repaired before the day ended. Saved me a lot of money on a rental car I thought I was going to have to get.
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Did not return calls, no estimate given, kept my car two full days to diagnose and change a dead battery.
Did not return calls, no estimate given, kept my car two full days to diagnose and change a dead battery.
- Customer service
- 1.0
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Took a well worth drive to Visalia GMC. Had the pleasure of working with Fernando Gonzalez (no relation) The dealership was beautiful and the deal I received was well worth the 2 hour drive. We set up an appointment and he did not disappoint. I would highly recommend Visalia Buick GMC.
Took a well worth drive to Visalia GMC. Had the pleasure of working with Fernando Gonzalez (no relation) The dealership was beautiful and the deal I received was well worth the 2 hour drive. We set up an appointment and he did not disappoint. I would highly recommend Visalia Buick GMC.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Horrible repairs had to take the vehicle back to the dealership service 3 times
Horrible repairs had to take the vehicle back to the dealership service 3 times
- Customer service
- 1.0
- Buying process
- —
- Quality of repair
- 1.0
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
I'm happy with my service experience. Good communication and they helped me with a rental.
I'm happy with my service experience. Good communication and they helped me with a rental.
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- 5.0
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Purchased our Buick Envision just over a year ago and this dealership still follows up on our needs and provides precise maintanence services.
Purchased our Buick Envision just over a year ago and this dealership still follows up on our needs and provides precise maintanence services.
- Customer service
- 4.0
- Buying process
- 5.0
- Quality of repair
- 4.0
- Overall facilities
- —
- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
our service adviser Chris is always in a upbeat mood and ready to help out.
our service adviser Chris is always in a upbeat mood and ready to help out.
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Absolutely fabulous. Both Mr. Appleby and Ken were great. Helped me with purchasing matts for my daughter's car and careful to keep secret from her. Now that's family. Thank you
Absolutely fabulous. Both Mr. Appleby and Ken were great. Helped me with purchasing matts for my daughter's car and careful to keep secret from her. Now that's family. Thank you
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- 5.0
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Bank denied loan because the amount was more than what the car was worth! Unbelievable. You should be ashamed of yourselves. Great service. Not! I don't see any positive reviews on here. I wonder why.
Bank denied loan because the amount was more than what the car was worth! Unbelievable. You should be ashamed of yourselves. Great service. Not! I don't see any positive reviews on here. I wonder why.
- Customer service
- 1.0
- Buying process
- 1.0
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
amount a bank will loan to a consumer is based on the banks internal ratings of the customer credit and not solely the value of the vehilce being purchased. Many bank have different requirements and guidlines, that is what allows dealers to find a bank that fits the customers needs just as we did on this transaction. I would be happy to discuss this in person if your would like, thanks for taking the time to bring your concern to our attention.