Reviews
Service was expedient , friendly and efficient .
Service was expedient , friendly and efficient . I was taking in at my appointment time and service was excellent
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that your service experience at Gallatin Chrysler Dodge Jeep Ram was both efficient and friendly. Thank you for sharing this feedback, and we look forward to serving you again in the future!
Just had oil changed and they wrote down the wrong
Just had oil changed and they wrote down the wrong mileage on the ticket and window sticker
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
We apologize for the mistake with the mileage on your ticket and window sticker. Please let us know, and we’ll correct it right away. Thank you for bringing this to our attention!
The service that I received was impeccable!
The service that I received was impeccable! I was greeted as soon as I got there. I was asked about other services, which I very much appreciated. Everything was done in a very timely fashion, so I wasn’t there for hours. The entire staff at GCDJR was awesome! I would DEFINITELY recommend them and I WILL be back!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us! We're delighted to hear that our team at Gallatin Chrysler Dodge Jeep Ram provided impeccable service and made your visit efficient. We appreciate the recommendation and look forward to welcoming you back in the future!
Both of the people that helped me were great.
Both of the people that helped me were great. Went about and beyond. Even told me about an open recall that I didn't even know about. 11 out of 10.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that our team at Gallatin Chrysler Dodge Jeep Ram went above and beyond for you! Thanks for the fantastic feedback. We're here if you need anything else!
Sales staff was nice professional and worked hard to get
Sales staff was nice professional and worked hard to get me a good deal. How ever the vehicle i purchased was a dealer demo and has some miles on it which is fine but they did not even rotate the tires or change the oil in it after the demo miles of 4100 was over. They did correct this free of charge just feel like it should be noted in this review. Also be aware that if you are buying a new vehicle from this dealer they do lojac tracking,nitrogen in the tires and ceramic coating on all new vehicles you will pay for it regardless if you wanted it or not. They did help me on the cost of it as I didn't want those options but was already done to my new jeep. All in all not the worst dealership experience I have had but not the best. Troy and zach will help you no matter what. I know they are under new ownership so giving them the benefit of the doubt
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- Overall experience 4.0
- Does not recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with Gallatin Chrysler Dodge Jeep Ram. We're glad to hear that Troy and Zach provided professional service, but we apologize for any inconvenience regarding the demo vehicle's condition and additional options. Your feedback is valuable as it helps us improve our services under new ownership. We appreciate your understanding and hope you'll give us another chance in the future!
What a wonderful experience from when I pulled in until I
What a wonderful experience from when I pulled in until I left. The young lady was so pleasant and helpful and the gentleman who checked it out for me was kind and took care of my issue quickly.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Cynthia, we're delighted to hear about your positive experience at Gallatin Chrysler Dodge Jeep Ram! Our team is committed to providing excellent service and it's great to know they took good care of you. Thanks for sharing your feedback!
Angela did a great job!
Angela did a great job! She is amazing and constantly looked out for my best interest.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Larry, thanks for sharing your experience with Angela at Gallatin Chrysler Dodge Jeep Ram! We appreciate the five-star review.
Have purchase 4 vehicles here and yes, have always liked
Have purchase 4 vehicles here and yes, have always liked the service we get here.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for this 5-star review of Gallatin Chrysler Dodge Jeep Ram! Safe travels!
Loved this experience!
Loved this experience! I was dreading buying a vehicle and the guys here made it so easy and my salesman was great!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're delighted to hear that our team at Gallatin Chrysler Dodge Jeep Ram made your vehicle purchase a breeze! Thanks for sharing your positive experience with us.
They were very helpful and made the purchase quick and
They were very helpful and made the purchase quick and easy. They follow through with their promises.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that our team at Gallatin Chrysler Dodge Jeep Ram made your purchase experience smooth and efficient. Thank you for sharing your positive feedback!