Reviews
Terrible. Terrible. Terrible. Not worth wasting my time. Second time with the same service. Never again.
Terrible. Terrible. Terrible. Not worth wasting my time. Second time with the same service. Never again.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
This visit was for a oil change and fuel filter replacement. In and out 1.5 hours. Thank you
This visit was for a oil change and fuel filter replacement. In and out 1.5 hours. Thank you
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
We love Southern Buick GMC Greenbrier. From the purchase to service and even just picking up the orders for our car mats. Everyone is so kind and helpful every time.
We love Southern Buick GMC Greenbrier. From the purchase to service and even just picking up the orders for our car mats. Everyone is so kind and helpful every time.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Great ?? Yep ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ??
Great ?? Yep ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ??
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Always professional and friendly! Great customer service representatives and technicians Excellent service when you need it
Always professional and friendly! Great customer service representatives and technicians Excellent service when you need it
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
The manager that took care of my problem Bret was very professional listened to to my problem came up with a solution, that was more then acceptable by my standards a true asset to Southern Buick because of him I will get my next car through Southern Buick.
The manager that took care of my problem Bret was very professional listened to to my problem came up with a solution, that was more then acceptable by my standards a true asset to Southern Buick because of him I will get my next car through Southern Buick.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I tried to set an appointment for oil change. They told me I was only on a walk up list and walk up List are first come first serve but they take appointment first then they sent me to another phone number, who put me down for 8:30 appointment. And when I brought my car there, they stated that I was on a walk up appointment, which wasn't true because they texted me after I made the appointment
I tried to set an appointment for oil change. They told me I was only on a walk up list and walk up List are first come first serve but they take appointment first then they sent me to another phone number, who put me down for 8:30 appointment. And when I brought my car there, they stated that I was on a walk up appointment, which wasn't true because they texted me after I made the appointment
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Easy fast No ..................... No no no no no No no no. N Lm no
Easy fast No ..................... No no no no no No no no. N Lm no
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Had lifters and push rods repaired on my 2017 Gmc had a great experience my vehicle has been repaired. Im very satisfied and no issues so far. Service advisor Kimberly M. did a outstanding job keeping me informed on the status of my vehicle while in service. She's very professional, knowledgeable, courteous and if she wasn't sure of an answer to my questions she would find out and alway called back to follow up on the issue. West the service manager/Operations manager is Superb he is very professional, knowledgeable and a real go getter. Took time out of his busy day to assist me with issues that arose via the extended warranty company. The GM Brett is professional, welcoming to discuss any issue with and a great leader at Southern Gmc. Overall I had a great experience my vehicle has been repaired and serviced. Im very satisfied and no issues so far.
Had lifters and push rods repaired on my 2017 Gmc had a great experience my vehicle has been repaired. Im very satisfied and no issues so far. Service advisor Kimberly M. did a outstanding job keeping me informed on the status of my vehicle while in service. She's very professional, knowledgeable, courteous and if she wasn't sure of an answer to my questions she would find out and alway called back to follow up on the issue. West the service manager/Operations manager is Superb he is very professional, knowledgeable and a real go getter. Took time out of his busy day to assist me with issues that arose via the extended warranty company. The GM Brett is professional, welcoming to discuss any issue with and a great leader at Southern Gmc. Overall I had a great experience my vehicle has been repaired and serviced. Im very satisfied and no issues so far.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
No one called me to let me know they had to order parts for the recall. I called at about 4:30 pm getting the robot. Then right after that I got a text that said my car is ready.
No one called me to let me know they had to order parts for the recall. I called at about 4:30 pm getting the robot. Then right after that I got a text that said my car is ready.
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- Buying process
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- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair