Jim Johnson Nissan-Hyundai

I bought my Nissan Rouge Dec. 2011, it is a 2012 model. I have brought my Rouge to get the oil changed each time at Nissan. The last 2 times I asked to check my tires because the light for low tire came on, also asked to rotate my tires. Both times they said they did, after the first time my husband marked a tire to make sure they were rotated, they were Not. I asked both time to check the tires because of tire light on dash, they stated they were GOOD, after the last time the light came on again 2 days after service. My husband checked the tires and found a hole in the back passenger side tire and repaired this himself. Very disappointed!!!!! I am leasing this Rouge not sure that I will keep it, I had planned on buying this Rouge after lease is up. Not so sure now if I will ever get anything else from Jim Johnson.

I went to this dealership after filling out a credit application and also speaking with a sales person over the phone. On the phone the dealership seemed great and that they would work with me on financing a used car. i was looking somewhere between and 2006 altima and a 2008. I bought a car from an individual a while back and got screwed over big time with it. I thought going through a dealership would help out so much more. My family have bought many vehicles from Jim Johnson over the years. I didn't think i could go wrong with choosing here. I could be wrong though. It started with the wait i feel like i waited around and never actually got told anything. Only one person spoke to me the whole time i was there, everyone else was worried about brownies in the back and their cell phones. When we were talking about trade in with my car,i never got told the appraisal value for the car. Then after 30 minutes of the salesperson that was helping me out standing at the counter with 3 other guys chatting and laughing, while i sat at a desk surrounded by people with out so much as a hi or acknowledgement he finally came back and asked to take a walk on the sales lot, i thought hey this is a good sign, again i can be wrong. We walked all the way around behind the Hyundai service building to look at a 2010 KIA dart. I wanted an Altima. an 06-08 at that. So when i said no i got told i was being unrealistic and they couldn't work with me. There was no talk as to what price difference we were looking at or anything, no talk of what numbers we could make work. So then before leaving the sales person told me to not give up to go talk to my bank or service one to get a loan for a 2010 Nissan Altima. I guess my problem here is that nowhere in this was i included in any step of the process and i was not listened to. I don't want a 2010 it is out of the price range i am willing to spend there was never any talk to me about what it would take to get a car in the range that i was wanting. After having a family buy 15+ vehicles here over the years never in my life did i expect to be treated so badly.

Steve Mink was a very courteous salesman and not a bit pushy or aggressive. We were looking at a used 2012 Chevrolet Traverse and he answered all the questions we had at the dealer and on the test drive. After purchasing the vehicle we noticed a seat cover loose and Steve contacted their off site repairman to fix it. The repairman called us, made an appointment and came to our house and fixed it right in the driveway. It was a pleasing experience all the way around.

Just wanted to say I have worked in a customer service related field for over 20 years. You have a "keeper" in Steve Mink. Steve was very knowledgeable about the vehicle and made sure that I had all the information needed to make a decision. I think I will enjoy my Sonata for many years to come. I would recommend to all my friends to stop by if looking for a new vehicle and talk with Steve.

RANDY WAS VERY PLEASANT AND ENJOYABLE TO WORK WITH. I LOOK FORWARD TO WORKING WITH HIM ON MY FUTURE CAR PURCHASES.

my salesperson Ralph Willis was professional and courteous. He was not too pushy but helpful.I didn't plan on buying a car , I only went in for service. I struck up a conversation with the salesman and he said I have a rogue you would like. I bought it that day and am happy with my purchase. Thanks Ralph for all your help. Hope you have a long career with Jim Johnson...

Sales at Jim Johnson was great but after the sales it goes down from their. I purchased a car this year and was told I had one year of free service on your vehical. At the time of my purchase They gave me a date for my first service ( May 27 at 1000). I arrived on May 27 and found that the service dep was closed for the holidays. I was a little upset since I came to bg from Glasgow and I had no other reason to be in bg except to have my car service. So I went to the person that sold me my car and ask what I should do since I am here and the service dept wasn't. He placed some information into the computer and said that someone would be in contact with me tuesday morning. Tuesday morning came and went and no call. That afternoon I called the service dept and the person I spoke with didn' know what I was talking about. I told him I would like to speake with the manager. The manager was busy with a client and so I called my sales person back and he said that he would talk to the manager and for me to call back in 20 min. I called back and he said the service manager was in a meeting and has been there all day. He said he would talk to the manager when came out of the meeting and someone would call me on wednesday. Wed, Thur, and friday came and went and now one called. So I have decided that they don't won't my business and that I need to just go and have car service by another dealer.In the near future I will keep my business in Glasgow at the Glasgow Nissan. I just wanted to let you know that if the sales person goes to another dealer ship I would go to that dealer ship and ask for this sales person.

After our last car buying nightmare it was so nice not to have to go through the hassle we had before. Alex Sizemore was a great salesman and great to work with. Everyone really at Jim Johnson were so nice. We know the next time we are ready to purchase a vehicle this will be our first stop. The 2 1/2 hour drive is worth it.

james&phyllis sowarda ;customer of jim johnson we rate that dealership a10

Great experience with my first purchase from Jim Johnson Nissan/Hyundai. They had the certified pre-owned vehicle cleaned and ready to go and the paperwork took less than 45 minutes to complete the entire deal. That's almost unheard of at most dealerships. Ralph Willis was the salesperson who assisted me. He was friendly, cordial and very considerate of my time. I couldn't have asked to have been treated any better. I have had my car serviced at Jim Johnson for several years and found the sales staff to be just as excellent as the service department. A positive experience from every aspect.