Reviews
My vehicle was needing to be built and took about four
My vehicle was needing to be built and took about four and a half months. This is the average wait for the Maverick. During this time, the team at North Bay Ford kept me in the loop and even delivered the truck two weeks ahead of schedule. They even came in way under MSRP. The team was friendly and efficient throughout the whole process.
My vehicle was needing to be built and took about four
My vehicle was needing to be built and took about four and a half months. This is the average wait for the Maverick. During this time, the team at North Bay Ford kept me in the loop and even delivered the truck two weeks ahead of schedule. They even came in way under MSRP. The team was friendly and efficient throughout the whole process.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
North Bay Ford makes the car buying process so easy.
North Bay Ford makes the car buying process so easy. They are friendly, helpful, and give that local feel.
North Bay Ford makes the car buying process so easy.
North Bay Ford makes the car buying process so easy. They are friendly, helpful, and give that local feel.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The car that I bought was in perfect condition, very
The car that I bought was in perfect condition, very clean, and the price was right
The car that I bought was in perfect condition, very
The car that I bought was in perfect condition, very clean, and the price was right
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very professional, answered all my questions, but most of
Very professional, answered all my questions, but most of all COMMUNICATED. Went above and beyond.
Very professional, answered all my questions, but most of
Very professional, answered all my questions, but most of all COMMUNICATED. Went above and beyond.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We had one of the BEST experiences here at North Bay
We had one of the BEST experiences here at North Bay Ford. Service was AMAZING. The sales team was the EASIEST to deal with and the customer service was top notch. I've dealt with lots of dealerships over the phone through text and calls but Morgan was kind, honest and super helpful. There was NEVER any pressure to purchase a vehicle, it was always straight forward and honest. The financial team worked hard to get us a great deal and when another deal came in that was better, they immediately let me know and celebrated our win each step of the way. If we have to get another vehicle in the future, we definitely will come back! Thank you North Bay Ford and especially Morgan for the BEST experience ever!
We had one of the BEST experiences here at North Bay
We had one of the BEST experiences here at North Bay Ford. Service was AMAZING. The sales team was the EASIEST to deal with and the customer service was top notch. I've dealt with lots of dealerships over the phone through text and calls but Morgan was kind, honest and super helpful. There was NEVER any pressure to purchase a vehicle, it was always straight forward and honest. The financial team worked hard to get us a great deal and when another deal came in that was better, they immediately let me know and celebrated our win each step of the way. If we have to get another vehicle in the future, we definitely will come back! Thank you North Bay Ford and especially Morgan for the BEST experience ever!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I’ve been going to North Bay Ford for 5 years now.
I’ve been going to North Bay Ford for 5 years now. The service and sales department are great. They’re communicative and able to meet your needs.
I’ve been going to North Bay Ford for 5 years now.
I’ve been going to North Bay Ford for 5 years now. The service and sales department are great. They’re communicative and able to meet your needs.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Everyone was very friendly negotiating was easy and the
Everyone was very friendly negotiating was easy and the group work together very well. I would buy a car again from them.
Everyone was very friendly negotiating was easy and the
Everyone was very friendly negotiating was easy and the group work together very well. I would buy a car again from them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I had a great completely online buying experience with
I had a great completely online buying experience with Morgan Monticue! He's an excellent communicator and a nice guy. He went out of his way to share additional videos of the car I was interested in. I requested a nearby auto repair shop perform a pre-purchase inspection. No problem! He arranged that inspection. He also communicated with the car transport company that picked up the vehicle I bought. He did an excellent job! Chris H. Tempe, AZ
I had a great completely online buying experience with
I had a great completely online buying experience with Morgan Monticue! He's an excellent communicator and a nice guy. He went out of his way to share additional videos of the car I was interested in. I requested a nearby auto repair shop perform a pre-purchase inspection. No problem! He arranged that inspection. He also communicated with the car transport company that picked up the vehicle I bought. He did an excellent job! Chris H. Tempe, AZ
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Customer service is rare these days, but not at north bay
Customer service is rare these days, but not at north bay ford. Everyone was amazing. Best car purchase experience I have had in a very long time.
Customer service is rare these days, but not at north bay
Customer service is rare these days, but not at north bay ford. Everyone was amazing. Best car purchase experience I have had in a very long time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great people, great customer interaction.
Great people, great customer interaction. No tricks or xx will continue to use dealership in the future
Great people, great customer interaction.
Great people, great customer interaction. No tricks or xx will continue to use dealership in the future
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car