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Frank Fletcher Superstore

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (342 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (342 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Time crunch car buying

Went in just to talk to Brad W about options and what type of salesperson I wanted, price range looking at, first car shown was the one we bought, top notch guys!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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My buying experience

Alex Cupp was great! Excellent experience and will do more business with him in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Service!

Came just wanting to look around and ended up getting a new vehicle! The customer service was superb and I felt comfortable working with everyone in there. Thanks Daven and everyone else at Frank Fletcher!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Alex was amazing

They worked with us and set us up for success. I love the car and i plan to see these guys in the future. Theybwirked around my fiance and i scheduled love the shop.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 3.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Awesome service!

Had great see and got a awesome be car! Came in looking to trade my mazda and had no issues and got what I wanted!! Thanks Alex!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Happy Hybrid Camper.

We just purchased our third car using salesman Alex Cupp. He is honest, no nonsense, and a all around nice guy. We got a better price than we expected. We Highly recommended Alex and Fletcher We are Super Duper Happy Campers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I drove from K.C.

I drove from Kansas City because Mark and the rest of the staff was very upfront. Highly recommend no matter how far you have to drive.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Bought a New Wrangler

Mark gave us great customer service. Very upfront on vehicle price and trade value. Thanks Mark!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great salesman

My name is John bought a jeep patriot from Mark esch was very helpful finding the right vehicle for I will keep coming back and will send people his way thanks Mark your the best

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Enjoyable experience

The buying process at fletcher was very easy and hassle free. I bought exactly what I set out to buy. I love my sonata!! My salesman, Mark Esch went above and beyond to help me find my car. He answered all my questions and I felt good about my purchase. Thanks mark and fletcher auto group!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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