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Ramey Automotive, Inc.

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (60 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 4:30pm
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Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–7:00pm 8:00am–4:30pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (60 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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I was browsing Ramey’s Website and found a pre-owned Lexus which I liked. The Lexus was on their Richlands lot. I contacted them via E-mail to get more information about the vehicle and to discuss pricing. I exchanged multiple E-mails with Sidney Smith and Brandon Sheets. After we had basically negotiated a deal via E-mail, my wife and I traveled to the Ramey-Richlands dealership to test drive the vehicle. While driving the vehicle, we discovered that the windshield had a tiny chip / pit, which the dealership promptly had repaired to our satisfaction at their cost. We then finalized the deal. While visiting the dealership, we met with Brandon Sheets (manager), Christian Yates (sales), Frank Browning (sales), Eugene Hilton (sales), and Chance Moore (finance). All of them were very professional, courteous, friendly, cooperative, and helpful. This was our first experience with the Ramey-Richlands dealership, and it was very positive. We would not hesitate to deal with the Ramey-Richlands staff again for future vehicle purchases.

I was browsing Ramey’s Website and found a pre-owned Lexus which I liked. The Lexus was on their Richlands lot. I contacted them via E-mail to get more information about the vehicle and to discuss pricing. I exchanged multiple E-mails with Sidney Smith and Brandon Sheets. After we had basically negotiated a deal via E-mail, my wife and I traveled to the Ramey-Richlands dealership to test drive the vehicle. While driving the vehicle, we discovered that the windshield had a tiny chip / pit, which the dealership promptly had repaired to our satisfaction at their cost. We then finalized the deal. While visiting the dealership, we met with Brandon Sheets (manager), Christian Yates (sales), Frank Browning (sales), Eugene Hilton (sales), and Chance Moore (finance). All of them were very professional, courteous, friendly, cooperative, and helpful. This was our first experience with the Ramey-Richlands dealership, and it was very positive. We would not hesitate to deal with the Ramey-Richlands staff again for future vehicle purchases.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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I work 6 days a week and 14 to 15 hours a day I thought I had a deal worked out but I guess I was wrong sold a truck that was supposed to be delivered today or this morning to me this is xxxx pour I would not recommend your dog to this place

I work 6 days a week and 14 to 15 hours a day I thought I had a deal worked out but I guess I was wrong sold a truck that was supposed to be delivered today or this morning to me this is xxxx pour I would not recommend your dog to this place

Rating breakdown (out of 5):
Customer service
1.0
Buying process
Quality of repair
1.0
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Great group of men, and an even better Dealership, they will work their hardest to get you in the best situation possible for your deal your way! I highly recommend this dealership for anyone looking for a quality new or pre owned vehicle!

Great group of men, and an even better Dealership, they will work their hardest to get you in the best situation possible for your deal your way! I highly recommend this dealership for anyone looking for a quality new or pre owned vehicle!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Very good experience!!!!!!! Everyone I dealt with was personable and really went out of their way to try and make sure you’d be driving a vehicle home. Great job!!!! Amazing team!!! Amazing service!!!!!!

Very good experience!!!!!!! Everyone I dealt with was personable and really went out of their way to try and make sure you’d be driving a vehicle home. Great job!!!! Amazing team!!! Amazing service!!!!!!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Everyone I talked too and worked with I felt like they made it their personal obligation to make sure I got exactly what I was looking for and at the best price for me.

Everyone I talked too and worked with I felt like they made it their personal obligation to make sure I got exactly what I was looking for and at the best price for me.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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By far the best service I have ever had. Thanks to their staff we got exactly what we wanted with what we wanted to spend. Everyone there made the experience painless! Would recommend to anyone wanting to buy a new ride!

By far the best service I have ever had. Thanks to their staff we got exactly what we wanted with what we wanted to spend. Everyone there made the experience painless! Would recommend to anyone wanting to buy a new ride!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Great business with hard workers! Helped me find the vehicle I wanted, and kept it simple to make it an easy purchase. I would definitely recommend!

Great business with hard workers! Helped me find the vehicle I wanted, and kept it simple to make it an easy purchase. I would definitely recommend!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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I am very pleased with my service here at Rameys with Brett and Frank! Very trust worthy and willing to accommodate your needs. I will come here again to purchase a vehicle.

I am very pleased with my service here at Rameys with Brett and Frank! Very trust worthy and willing to accommodate your needs. I will come here again to purchase a vehicle.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Awesome! To work with. Very helpful with getting everything needed and done to get you in the vehicle you want! Highly recommend them to anyone. Couldn’t ask for better salesmen to work with!

Awesome! To work with. Very helpful with getting everything needed and done to get you in the vehicle you want! Highly recommend them to anyone. Couldn’t ask for better salesmen to work with!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Excellent service. Found me the best vehicle to fit my budget. Done the deal the right way. Highly suggest going to buy a vehicle off of Christian or Matthew.

Excellent service. Found me the best vehicle to fit my budget. Done the deal the right way. Highly suggest going to buy a vehicle off of Christian or Matthew.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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