Reviews
Write a reviewI was browsing Ramey’s Website and found a pre-owned Lexus which I liked. The Lexus was on their Richlands lot. I contacted them via E-mail to get more information about the vehicle and to discuss pricing. I exchanged multiple E-mails with Sidney Smith and Brandon Sheets. After we had basically negotiated a deal via E-mail, my wife and I traveled to the Ramey-Richlands dealership to test drive the vehicle. While driving the vehicle, we discovered that the windshield had a tiny chip / pit, which the dealership promptly had repaired to our satisfaction at their cost. We then finalized the deal. While visiting the dealership, we met with Brandon Sheets (manager), Christian Yates (sales), Frank Browning (sales), Eugene Hilton (sales), and Chance Moore (finance). All of them were very professional, courteous, friendly, cooperative, and helpful. This was our first experience with the Ramey-Richlands dealership, and it was very positive. We would not hesitate to deal with the Ramey-Richlands staff again for future vehicle purchases.
I was browsing Ramey’s Website and found a pre-owned Lexus which I liked. The Lexus was on their Richlands lot. I contacted them via E-mail to get more information about the vehicle and to discuss pricing. I exchanged multiple E-mails with Sidney Smith and Brandon Sheets. After we had basically negotiated a deal via E-mail, my wife and I traveled to the Ramey-Richlands dealership to test drive the vehicle. While driving the vehicle, we discovered that the windshield had a tiny chip / pit, which the dealership promptly had repaired to our satisfaction at their cost. We then finalized the deal. While visiting the dealership, we met with Brandon Sheets (manager), Christian Yates (sales), Frank Browning (sales), Eugene Hilton (sales), and Chance Moore (finance). All of them were very professional, courteous, friendly, cooperative, and helpful. This was our first experience with the Ramey-Richlands dealership, and it was very positive. We would not hesitate to deal with the Ramey-Richlands staff again for future vehicle purchases.
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- 5.0
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
I work 6 days a week and 14 to 15 hours a day I thought I had a deal worked out but I guess I was wrong sold a truck that was supposed to be delivered today or this morning to me this is xxxx pour I would not recommend your dog to this place
I work 6 days a week and 14 to 15 hours a day I thought I had a deal worked out but I guess I was wrong sold a truck that was supposed to be delivered today or this morning to me this is xxxx pour I would not recommend your dog to this place
- Customer service
- 1.0
- Buying process
- —
- Quality of repair
- 1.0
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Great group of men, and an even better Dealership, they will work their hardest to get you in the best situation possible for your deal your way! I highly recommend this dealership for anyone looking for a quality new or pre owned vehicle!
Great group of men, and an even better Dealership, they will work their hardest to get you in the best situation possible for your deal your way! I highly recommend this dealership for anyone looking for a quality new or pre owned vehicle!
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- 5.0
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Very good experience!!!!!!! Everyone I dealt with was personable and really went out of their way to try and make sure you’d be driving a vehicle home. Great job!!!! Amazing team!!! Amazing service!!!!!!
Very good experience!!!!!!! Everyone I dealt with was personable and really went out of their way to try and make sure you’d be driving a vehicle home. Great job!!!! Amazing team!!! Amazing service!!!!!!
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- 5.0
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Everyone I talked too and worked with I felt like they made it their personal obligation to make sure I got exactly what I was looking for and at the best price for me.
Everyone I talked too and worked with I felt like they made it their personal obligation to make sure I got exactly what I was looking for and at the best price for me.
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- 5.0
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
By far the best service I have ever had. Thanks to their staff we got exactly what we wanted with what we wanted to spend. Everyone there made the experience painless! Would recommend to anyone wanting to buy a new ride!
By far the best service I have ever had. Thanks to their staff we got exactly what we wanted with what we wanted to spend. Everyone there made the experience painless! Would recommend to anyone wanting to buy a new ride!
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- 5.0
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Great business with hard workers! Helped me find the vehicle I wanted, and kept it simple to make it an easy purchase. I would definitely recommend!
Great business with hard workers! Helped me find the vehicle I wanted, and kept it simple to make it an easy purchase. I would definitely recommend!
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- 5.0
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
I am very pleased with my service here at Rameys with Brett and Frank! Very trust worthy and willing to accommodate your needs. I will come here again to purchase a vehicle.
I am very pleased with my service here at Rameys with Brett and Frank! Very trust worthy and willing to accommodate your needs. I will come here again to purchase a vehicle.
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- 5.0
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Awesome! To work with. Very helpful with getting everything needed and done to get you in the vehicle you want! Highly recommend them to anyone. Couldn’t ask for better salesmen to work with!
Awesome! To work with. Very helpful with getting everything needed and done to get you in the vehicle you want! Highly recommend them to anyone. Couldn’t ask for better salesmen to work with!
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- 5.0
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent service. Found me the best vehicle to fit my budget. Done the deal the right way. Highly suggest going to buy a vehicle off of Christian or Matthew.
Excellent service. Found me the best vehicle to fit my budget. Done the deal the right way. Highly suggest going to buy a vehicle off of Christian or Matthew.
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- 5.0
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car