Merced Hyundai

Worst dealership ever! I originally got my car in April. During the purchase I asked about any open recalls. They said the 2 recalls that were on there were pending and Honda would contact us when they were available. In JULY Hyundai called to let us know we needed to take the car to them so they can take the car to Honda to get the recalls fixed. We told them we would take it to Honda ourselves. They were very pushy about us taking it to them first. When we asked them why they were pushing so hard they said the DMV paperwork would not be able to be processed until the recall was taken care of. So they had not even sent in our registration documents THREE months after we bought the car. When we got to Honda they said the recall had been available to fix since 2025 and the reason Hyundai wanted to be the ones to take it to Honda is because they get paid from California for taking care of recalls and that they were not supposed to sell the car with the emissions recall not fixed. So we got everything fixed and took all documents to Hyundai on JULY 2nd. We spoke to Jonelle she said everything would be taken care of by the end of the week! On August 18th we take the car to Honda for another recall. They give us another paper for the DMV. Out of curiosity and because we still have not received the registration we call Hyundai to see if they need the paper. Jonelle tell us YES THEY DO and our registration STILL HAS NOT BEEN SENT OUT! Because it’s all such a mess Jonelle says “we’ll do a free oil change and tire rotation for you” so I take my car August 21st and they in fact did NOT do a tire rotation. I have never dealt with such an unprofessional dealership in my life. I have bought and paid off 3 other cars prior to this. I will NEVER go to this dealership again. It is so unorganized and all their staff are liars! I will also be filing a report with FTC and FCC!!!

I wish I can give a 0 star, bunch of liars they give you one low price over the phone and when you get there either the car is sold out or they change the price on you, bunch of cheaters no wonder they are closing down.

Jordan was very helpful. Made our purchase easy and fun. I would recommend him and this dealership.

Very, very pleased with everything. Brandon was the salesman and was excellent. Went all out to get me my 2022 Kona. Was also very pleased with the finance department. Couldn't ask for a better financing. All so I am very pleased with the car.

What a team! Kristian and Dominic are great service advisors. To me they are the "face" of Merced Hyundai. They always clearly explain the service that needs to be performed (and service that does not need to be performed). I have been helped by both of them. AND today I got a free car wash without any charges for service!

I have been going to Merced Hyundai for all my service needs since I bought my Ionic in 2017. I Love this place. They always exceed my expectations and are quick to get me in and out of there as fast as they can. Dominic, Kristian, and Jim are all so very nice and helpful and always explain the necessary work needed for my vehicle. I put a lot of miles on my vehicle so I'm in there quite frequently. I hope they don't get tired of seeing me because I like going there knowing I will be taken care of. And they don't over charge you like other places. Thanks Merced Hyundai. I highly recommend this place and will continue to return for all my service needs in the future. :)

I appreciated the incentives and the courtesy. I expected a much faster buying process since it was pre-arranged via the internet and phone. Thank you Adam!

No problem with this dealership. I won't be having routine maintenance due to I live out of the area of Merced. Sales person was personable.

Sou Saechao was very professional and helpful. I believe he gave me the best deal he could and put his customers first. He made sure I understood my purchase and exactly what I was getting in return. I'd highly recommend him to my friends and family.

Rob did an excellent job helping us purchase our vehicle. He went over and beyond expectations. Very friendly. Even paid for our lunch for our son when we forgot our debit card and we went through the drive thru and made my son and wife happy!