Reviews
Very professional, courteous staff. Due to covid-19 we...
Very professional, courteous staff. Due to covid-19 we selected the vehicle on-line from used inventory over the weekend. Negotiations continued over the weekend via phone and we picked up the vehicle on Monday evening. A fairly efficient and painless process to get a vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for this fantastic review. We appreciate you taking the time to share your experience and for allowing us to show you how we handle guests. If you should have any questions please don’t hesitate to reach out. Otherwise we wish you miles of happy driving. Sincerely, The Tom Kelley Buick GMC Team!
Truck buyer
Great experience all the way around. Very knowledgeable staff and great customer service, great experience at the dealership. I would recommend this dealership to anyone looking for a great experience
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! -The Tom Kelley Buick GMC Team!
Used truck
Andrew was great to deal with, he made sure that the truck I was interested in was ready for the test drive. Some confusion during the paperwork process but overall great buying experience, he made sure the truck was gone through thoroughly and was detailed completely! Thanks Andrew
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for this fantastic review. We appreciate you taking the time to share your experience and for allowing us to show you how we handle guests at our dealership. If you should have any questions please don’t hesitate to reach out. Otherwise we wish you miles of happy driving. -The Tom Kelley Buick GMC Team!
2017 lacrosse
Sean Howell was very friendly. He was able to answer questions or concerns I had and, if he didnt know answer, he would ask mgmt to have answer for me. He was very patient with my repetitive questions I definitely will return when I am looking for another car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! -The Tom Kelley Buick GMC Team!
Great service
Dennis helped me and my wife find the perfect vehicle for us. Though the process took longer then expected. Dennis made sure we were comfortable and offered us food. Great service and my wife loves her new car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for leaving us this review, Tyler. We are very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Sincerely, The Tom Kelley Buick GMC Team!
Great customer service
The staff is extremely friendly and helpful. They will find what you want and help you get it to the price range you need. Very clean dealership inside and out.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Tom Kelley Buick GMC Team!
Kelley is the Best
They are a top notch dealership to work with they make you feel very valued as a customer their knowledge is very helpful they answer all of questions... I would recommend this dealership to everyone
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We cannot thank you enough for your wonderful review of Tom Kelley Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Tom Kelley Buick GMC Team!
Betsy Till
Evan Klerner was very knowledgeable and took a lot of time with me to find the perfect vehicle. I felt very comfortable with all aspects of my purchase. Mike Hamilton made the financing an easy process as well.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for leaving us this review, Betsy. We are very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Sincerely, The Tom Kelley Buick GMC Team!
GMC Canyon
I drove four and a half hours to find the a great deal and Tom Kelley was offering it on a 2019 Canyon I have been wanting. James did a good job on send me videos of the two canyons I was interested in. The whole purchase went very smooth and my son and I walked away with a great deal.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, The Tom Kelley Buick GMC Team!
James Spuller did a great job helping my wife purchase...
James Spuller did a great job helping my wife purchase her new Yukon. The Tom Kelley dealership made the process very smooth and timely. Thank you everyone at Tom Kelley that help
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, The Tom Kelley Buick GMC Team!