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Kelley Chevrolet

(2,233 reviews)
Visit Kelley Chevrolet
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–7:00pm
Tuesday 9:00am–7:00pm 7:00am–7:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–6:00pm 7:00am–7:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–2:00pm
Sunday Closed Closed
2021 state dealer award
View 8 awards
2021 state dealer award 2020 state dealer award
2024 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (260) 693-8064 (260) 693-8064
Used (260) 693-8037 (260) 693-8037
Service (260) 693-8025 (260) 693-8025

Reviews

(2,233 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kelley Chevrolet from DealerRater.

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Wonderful

My family has gotten three cars now from Kelley and each experience has been wonderful. This most recent time I went and bought a new to me 2011 chevy equinox, I had Steve Croy as my salesman and he was great. He was really understanding and tried to explain everything the best he could. If you're looking for someone who good at what they do and has enough energy to help you all day its him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Experience!

Jon Kelley took the time to show us a vehicle on his day off. He answered all questions and made the the entire buying process a great experience. He also provided outstanding service after the sale.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

2016 Silverado High Country

This is second new vehicle purchase for my wife and I in the past 6 months. Our salesman (John Kelly) is fantastic. Staff are friendly, courteous, and professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Took good care of us

Our sales person, Matt Getty, went out of his way to make sure we got the exact vehicle we wanted. Very friendly, efficient, and exceptional customer service. Made for a stress free car buying experience. As a soldier myself, the best military appreciation I have had!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

A great buying experience

We went to Kelley first when looking for a new car because of good buying and service experiences in the past. Craig Rider was our salesperson. He was very helpful finding a vehicle that matched our wishes, took us for a test drive, and kept in touch as a vehicle was promptly acquired from another dealer. I never felt pressured during the buying process, which I appreciated. When our new car arrived at Kelley, Craig did a great job of explaining the car's features. Carol commented how impressed she was with Craig's easy to understand method of presenting information.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I thoroughly enjoyed my car buying experience.

We thoroughly enjoyed buying our new Suburban. Brian was great to us and we had a good time learning the ins and outs of the vehicle and the service center. I will definitely recommend this dealership to family and friends..

Rating breakdown (out of 5):
  • Customer service
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Upset customer

I'm usually satisfied with this location but, however today was not one of those days. I took my car to get serviced because the hard plastic on the side of the seat was broken and I picked it up only to find that they had ripped & torn the leather on my seat. When I told him about it he blamed it me stating I may have done it because of the hard plastic & I know it was not like that when I dropped my car off. I was very upset.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Salesperson!

Two thumbs up. Had a great experience in the purchase of both vehicles. Highly recommend Brian Frauhiger,he got us everything we were looking for.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Disappointing Service Experience

I felt as if the way I was spoken to at this dealership was due to me being a woman. I know a fair share about vehicles and I felt like I was being spoken down to for my car issue. Also, I was told that this dealership offered a credit card to make payments and when I arrived at the dealership to pick up my car and pay, I was told they do not. I prefer to bring my car to this dealership and will in the future, but this experience was not the best I've had at Kelley Chevrolet. I hope to have a better experience next time.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 2.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Got the vehicle we wanted!

They had a vehicle in that we were interested in. We showed up checked it out and test drove it. The salesman, Kevin Turner was very helpful. We told him we were tight on time that day and we'd like to purchase it and be back for it the next day. We showed up the following day and found Kevin Turner. He ran numbers and did paper work for us. Ran into problems with numbers not being in our price range. He then went above and beyond to help us get the vehicle in the price range we could afford!!!! He did it for us!!!! He was amazing and highly recommend going to see him if your looking to get a new vehicle!!!!! Thanks Kevin Turner for getting us into the ride we wanted!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.