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Don Ayres Honda

(6,548 reviews)
Visit Don Ayres Honda
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–6:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
2025 state dealer award
View 23 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (877) 256-1285 (877) 256-1285
Used (877) 259-4978 (877) 259-4978
Service (260) 748-3342 (260) 748-3342

Reviews

(6,548 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Don Ayres Honda from DealerRater.

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Buyer of a certified used car.

Caleb Craun was the first person we met and he proved to be very pleasant and knowledgeable. Caleb assisted us through he entire process. He explained the extended warrantee in a way even I could understand. My husband is a 30 year navy man who spent 20 years in naval construction and 10 years in spec ops. He was impressed by Caleb and his knowledge. Everyone at Don Ayres was friendly and helpful. I will deal with Don Ayres again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Made our vehicle shopping a GOOD experience

We found ourselves vehicle shopping with frustration. Thanks Caleb for working with a weary couple to find a vehicle that will be in our family many years.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

The best car buying experience ever.

I approached Don Ayres Honda for a new Honda CR-V lease. Andy Hitzemann was the sales person who helped me. I had a very limited budget for this CR-V. Andy Hitzemann did not give up on me, he worked very hard to get to where I needed to be at. His sales manager Shannon Heitkamp was very helpful during this whole process as well. Jami Langham and John Hofmann got me approved for a Honda lease. Don Ayres is a great place to do business with. I will definitely recommend my family and friends to buy or lease vehicles from Don Ayres Honda and Andy Hitzemann..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Enjoyable experience

Both Andy in sales and Doug in service are very knowledgeable about many cars and go out of their way to help. They both give honest answers and have the customers interest as top priority.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Regular scheduled service

Doug Waltz worked with me to accommodate my work scheduled to get my car there and pick me up. He is usually the one who helps me so he knows me and my car which is very helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Always same great service.

When the service is always the same, great, one keeps coming back. I have purchased 4 cars from Don Ayres Honda, and they have been serviced only by Don Ayres Honda.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Title

It was an enjoyable experience. Chris was professional and nice.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Experience!!!

My wife and I worked with Michael Alejandro to find a van for our family vehicle. Michael was courteous, knowledgeable and helpful in every way. Thanks to Michael and the Don Ayers team for a great car-buying experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Experience!!!

My wife and I worked with Michael Alejandro to find a van for our family vehicle. Michael was courteous, knowledgeable and helpful in every way. Thanks to Michael and the Don Ayers team for a great car-buying experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great service

I've always felt that I've been treated fairly and have had great service at Don Ayres. From the scheduling, to the check-in, the service and the follow-up, the service team keeps me informed of the status of the vehicle and always stand behind their work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.