Reviews
Thanks for doing such a great job...
Thanks Derek for making sure the purchase of my new F-250 so went perfect. All your staff was great. Nice meeting everyone. Let's do another deal. DT
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Their error cost me $2,000
Had a terrible experience here and never got any kind of apology after contacting them to explain what happened. I took my Mustang there due to a noise in the rear end. Following the repair, I was told that my warranty company would not cover the cost of the repair. After going back and forth with my warranty company, I was told exactly what happened and why the cost would not be covered. When Town & Country submitted the request to my warranty company, they made a HUGE error in the report, saying there were 30,000 more miles on my car than what there actually was. This caused the company to come out to do a physical inspection of my car and they would not cover. If not for their ridiculous error, my company would have covered this. Their failure to pay attention to detail cost me $2,000. After contacting Town & Country with this information, I never received any kind of contact back, not even an apology. Will NEVER deal with them again.
- Customer service 1.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Loved my new car!
Thank you for helping me to get my first brand new car! John McGraw was excellent at helping me pick out the perfect car!! I love my new Fusion. Thanks for the great service!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
excellent customer service
Genuine person with great hospitality he made my trip to the country store very rewarding and will purchase again from him in the near future!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
NEW SALES
Seth Bell did an amazing job. He was polite and had accurate figures. The process was fast and I would highly recommend him for your next vehicle purchase!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great first car buying experience
I bought my first car on my own from John McGraw and Town and Country Ford. I was needing a good dependable used car and John McGraw found it for me! Also in the price range I needed. John was so easy to deal with. I would definitely recommend John McGraw and Town and Country.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great service
Seth provided great, quality service while I was searching for a vehicle. He went above and beyond my expectations to find me the perfect car!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thankful for the help!
Thanks to John McGraw for helping me get a good used car. John was helpful in getting in my price range I was looking for. My first car purchase on my own is from Town & Country! Thanks!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great customer experience
Looking for a dependable car for a college age daughter. John McGraw was awesome and extremely helpful in choosing a great deal! Can't thank him enough for all of his help and Town and Country Ford!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Mr. T Has Done It Again!!!
Today I pulled off the lot in a new Ford Edge and I very happy customer. Thanks Mr. T for having me show up today cause I ran into some good luck!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
