Reviews
Great service!!!
We bought a 2016 Sorento and this is the 3rd vehicle we have purchased from KIA of Clarksville. Our salesman Angel was very professional and friendly and went way and beyond helping us get exactly what we wanted. He went from Sorento to Sorento in the rain to find the one with the 3rd seat in a color we liked he even made phone calls to other KIA Dealers to find a certain color we wanted. He even had our grandkids sit in the vehicle with another salesman to see how comfortable they would be if we didn't go with a 3rd seat. During several hours and I mean hours Angel never once tried to rush us to make a decision. He takes pride in his salesmanship and he wanted to make sure we were very satisfied with our purchase. Brandon the Care Pro went over all the features inside the vehicle he answered all our questions and let us know we could call or come by if we had any concerns or questions. Brandon was also very friendly and professional. We even had fun with the Manager that we dealt with on the terms. We would without a doubt recommend Kia of Clarksville to our friends and family!!!!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Overall GREAT
Staff ws very easy going. I felt very comfortable with my purchase. Angel was easy to work with was in and out with no hassle
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
John,F, and Bonnie
We were very pleased with our treatment by John, F, and Bonnie, the whole process of purchasing a car was made pleasant by these individuals. They fit us to the right vehicle, answered all our questions and while we were waiting we were very impressed with F. He explained a lot of things and passed on some very valuable information. In the past I have dreaded going to a dealership to purchase a vehicle, it seemed sometimes like being held hostage. Not so here, we were offered refreshments immediately and we were not pressured. We love our vehicle and we will be going back to Kia for our next purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Dealership, great service dept
This is the second vehicle I have purchased at Kia Of Clarksville. They are the best value for your money. The Sorento (my first Kia) and the Optima are both made in the USA and I like that. My salesperson Nikia was very up beat and very personable, made you feel like she was someone you knew. My Care Pro Brandon went over every feature on my new Optima, answered any questions I had and encouraged me to come back anytime after my purchase if I had any questions. I did experience some dissatisfaction during the sales process, but contacted Pat Bates the General Manager, she apologized for the situation, asked if she could have a chance to correct, I returned to dealership and I now own my 2015 Optima, ( I call it my half convertible sports car and I love it) :)
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Service with a SMILE!!
I am impressed!!! I have been in sales for 29 years so I am amazed and satisfied with the service I was given! I was greeted by JP (Salesman) and from then on...nothing but smiles and service from 1-4 today!! I really liked the atmosphere and customer service that was presented. Brandon..Care Pro was very professional and showed me the operation of my new 2015 Kia Forte!! He took his time and smiled and was so patient! The best part is even at the end..and finalizing it all.. Jessica ..Manager...smiled and was just like the rest of this AWESOME STAFF!!!! I will refer people to this store and I really appreciate the service I was given buying a new car!!! Thank yo so very much!! be proud of the entire store..as all the workers I saw seemed HAPPY to be working..(even on a Saturday)!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
kia at Kia
Great. We came looking for a used car. ended up purchasing a new everyone was nice. I was shocked how nice my sales person nakia was.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
purchased a new Forte :)
Thanks to Jacob me and my husband purchased a new car today. We didn't know anything about Kia. Michael and Jacob made sure we had fun. Will definitely recommend my sister to come here when she needs a new car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Fun and Friendly
Just purchased a 15 Forte. Logan made the process very easy. Michael was very knowledgeable over the buttons. Hopefully my second half will be able to purchase one soon. Thank you everyone. IF YOU ARE READING THIS GO BUY A KIA !!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Extremely friendly
Just purchased a 15 Forte. Very excited for it and I hope to drive it until the wheels fall off. Logan made my experience her very quick and easy. Michael was very knowledgeable over the buttons. If you are reading this GO BUY A KIA !!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Friendly and fun
Just purchased a new 15 FORTE had an excellent time while here. Logan made this process easy. Michael was very knowledgeable over the buttons. If you are reading this GO BUY A KIA !!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
