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Meet Pete Heutel

Pete Heutel headshot
General Manager / Sales & Finance
(52 reviews)
Industry experience 22 years
Dealership experience 20 years

Reviews

Like purchasing from good friends.

I felt very fortunate to purchase a vehicle with Kyle. He was a consultant first and seemed like a good friend who made the purchasing process enjoyable. We worked on getting me the right vehicle ( a cool Ranger pick-up) at the right time (we researched and reviewed my needs and then waited for Ford incentives) and for the right price. Kyle and the entire staff at Sunset is like interacting with good friends that had my back during the purchasing process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We love to hear this! Thanks for sharing your experience with us. We are here for any future needs. Take care!

Great experience

My wife and I found a used vehicle at this dealership and Joe Hill was very friendly, knowledgeable, and great to work with through the sales process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your business and we look forward to a long relationship with you!

Awesome experience

This experience was one of the finest we had ever had. This is our second vehicle we have purchased from George Schneider and both times we had awesome deals and great enter action.. everyone makes you feel important and just not another customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Richard, and congratulations on your new car! We aim to build long-term relationships with our customers, and we’re very pleased to know that we’ve had the opportunity to work with you on several different occasions. Come back and see us again!

2018 Ford Flex

Purchased my sixth vehicle from Sunset Ford in Waterloo, and every time I've been treated with respect and like family. Everyone was good to work with and informative. I always recommend Sunset to people because of the way they treat me - honest, respectful, and fair.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
2 people out of 2 found this review helpful.
Dealer response

We truly appreciate you taking the time to write a review of your positive experience with us, and we can’t thank you enough for your referrals and repeat business. We look forward to helping you out in the future in any way we can.

Bmurr

Another great vehicle buying experience with George Schneider, Pete Heutel, and Jim Williams. The entire staff at Sunset Waterloo appreciate their customers and treat them with respect.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We truly appreciate the positive feedback on your experience with us. Our team always enjoys working with you. We hope you’ll share your experience with others, and we look forward to your next visit! Enjoy your new vehicle!

Great experience

Joe was great, the experience was great, they had what I wanted to buy and made a good offer on my trade. Got the deal done in a couple hours. Thanks Joe and Sunset

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review and congratulations on your new car! Our team truly enjoyed working with you and we are so pleased to hear that they provided you with the service you deserved. We are here for any future needs. Enjoy your car!

Jon is great to work with

We went in looking at a specific vehicle that we had found online. Jon was there to help us out throughout the process. Jon and the entire team at Sunset Ford were very transparent, honest and not pushy in the least bit. Jon is a personable guy that just wants to help you ease through the purchasing process. We were very pleased with the work that Jon and the rest of the team were able to provide us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.
Dealer response

Thank you so much for the outstanding review! Our team really enjoyed having you here and we can't thank you enough for your business. It is wonderful to hear that Jon provided you with the service you deserved and we wish you all the best. Welcome to our family, come back and see us again!

Great experience

David was a huge help to us with purchasing our new car! We couldn't have asked for a better experience. Highly recommend Sunset Ford of Waterloo.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
35 people out of 35 found this review helpful.
Dealer response

Thank you so much for your kind words and recommendation! Our team truly enjoyed having you here and we look forward to working with you in the future.

Sunset's the best

I wanted to upgrade my F150 to a Lariat and found the perfect truck. The owner, Pete Heutel, made the buying experience as easy as it could possibly be, Brett knows more about these trucks than anyone, and Jim made the paperwork a breeze. I will not buy a car from any other dealer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
Dealer response

We really appreciate your feedback! It is great to hear our team took such great care of you and we can't thank you enough for choosing Sunset Ford of Waterloo! We wish you all the best and we hope to see you here again!

Unbeatable Car Buying Experience

Pete Heutel at Sunset Ford is able to provide an unforgettable car buying experience by providing his customers with a knowledgeable and dedicated staff. I had the pleasure of working with Brett Bergman and Mike Rich on my most recent purchase. I had a list of what I wanted and the price I wanted it at and the team over at Sunset worked hard to find the perfect fit for me. I am extremely satisfied with my new ride and the hastle free process of purchasing it. IF YOU ARE IN THE MARKET FOR A NEW VEHICLE SWING BY SUNSET! SERIOUSLY YOU WILL NOT LEAVE DISAPOINTED!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
Dealer response

Thanks so much for sharing your experience, and more importantly, thanks for coming to us for the purchase of your new car! We hope that you love it and enjoy it to the fullest. Please let us know if there is anything more that we can do and we'll see you next time!