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John North Ford

(111 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 8:00am–6:00pm 8:00am–5:30pm
Tuesday 8:00am–6:00pm 8:00am–5:30pm
Wednesday 8:00am–6:00pm 8:00am–5:30pm
Thursday 8:00am–6:00pm 8:00am–5:30pm
Friday 8:00am–6:00pm 8:00am–5:30pm
Saturday 8:00am–5:00pm 8:00am–1:00pm
Sunday Closed Closed

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New (620) 803-4012 (620) 803-4012
Used (620) 803-4006 (620) 803-4006
Service (620) 412-2310 (620) 412-2310

Inventory

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Incentives

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About our dealership

This seller has been on Cars.com since September 2012.
John North Ford Lincoln is a locally owner family business in Emporia KS since 1963. Serving the Central Kansas area including Emporia KS Topeka KS Wichita KS Osage City KS Burlington KS. We sell new Ford and Lincoln cars trucks and SUV's and also provide Ford Quality Parts and Service. We also sell all makes and models of Quality Pre-owned cars trucks and SUV's. Customers drive from all over Central Kansas from Topeka KS Wichita KS and Kansas City KS to enjoy the friendly Ford and Lincoln sales and service experience at John North Ford Lincoln in Emporia KS.

Service center

Phone number (620) 412-2310

Service hours

Monday
8:00am–5:30pm
Tuesday
8:00am–5:30pm
Wednesday
8:00am–5:30pm
Thursday
8:00am–5:30pm
Friday
8:00am–5:30pm
Saturday
8:00am–1:00pm
Sunday
Closed

Meet our employees

Reviews

(111 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of John North Ford from DealerRater.

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Brian is always ready to take care of my business.

Brian is always ready to take care of my business. John north ford has always taken good care of my vehicles

Brian is always ready to take care of my business.

Brian is always ready to take care of my business. John north ford has always taken good care of my vehicles

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you; we appreciate your feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

Dealer response

Thank you for taking the time to leave a review! We appreciate your business !

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Great place to buy vehicle specially from salesman Tim

Great place to buy vehicle specially from salesman Tim Dugan Will buy again from them if needed... Highly recommended....

Great place to buy vehicle specially from salesman Tim

Great place to buy vehicle specially from salesman Tim Dugan Will buy again from them if needed... Highly recommended....

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

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I truly liked being informed of number free oil changes

I truly liked being informed of number free oil changes remaining for the future of my murano , it was done as a courtesy on Attendent behalf

I truly liked being informed of number free oil changes

I truly liked being informed of number free oil changes remaining for the future of my murano , it was done as a courtesy on Attendent behalf

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

thank you for taking the time to let us know how we did! we appreciate your business

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Always professional service.

Always professional service. very easy to work with puts the customer first.very pleased with service they have provided for me

Always professional service.

Always professional service. very easy to work with puts the customer first.very pleased with service they have provided for me

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to let us know how we did. We appreciate your business!

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I purchased a used 2015 truck that needed transmission

I purchased a used 2015 truck that needed transmission work; no problem they just put in a new one. Even though I put a small dent in the loaner, they waived any charges. Mayo was excellent as is the service department. Trade in was fair and price was reasonable. John North is where quality still lives in America.

I purchased a used 2015 truck that needed transmission

I purchased a used 2015 truck that needed transmission work; no problem they just put in a new one. Even though I put a small dent in the loaner, they waived any charges. Mayo was excellent as is the service department. Trade in was fair and price was reasonable. John North is where quality still lives in America.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for taking the time to let us know how we did! Appreciate you

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This is the third car we’ve bought from here, and we’re

This is the third car we’ve bought from here, and we’re always pleased with the level of service! They went above and beyond to find us exactly the car we were looking for.

This is the third car we’ve bought from here, and we’re

This is the third car we’ve bought from here, and we’re always pleased with the level of service! They went above and beyond to find us exactly the car we were looking for.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are happy we could make your experience a positive one!

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They listened to my wants.

They listened to my wants. There was no high pressure sales spiel. Follow up questions were easily answered.

They listened to my wants.

They listened to my wants. There was no high pressure sales spiel. Follow up questions were easily answered.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are happy we could make your experience a positive one!

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The never responded.

The never responded. I sent 2 messages. I would never buy here. At least say if it was available one way or the other.

The never responded.

The never responded. I sent 2 messages. I would never buy here. At least say if it was available one way or the other.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hi Chris, we are so disappointed to learn of this situation you have described. We would like the opportunity to try and regain your trust in our business and resolve this matter for you, if we still can. Please contact Ron Carlson, at 620-343-1700 or at ron@jnford.com at your earliest convenience so we can work with you to make this better. We look forward to speaking with you soon. Take care.

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Great salesmen.

Great salesmen. Got us the right car and treated us like family making sure everything worked out for us.

Great salesmen.

Great salesmen. Got us the right car and treated us like family making sure everything worked out for us.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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Great service department

Had a Warranty recall. The job was done much sooner that I was told and done correctly.

Great service department

Had a Warranty recall. The job was done much sooner that I was told and done correctly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

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See all 111 reviews