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Sunset Hills Subaru

(509 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 9:00am–9:00pm 7:30am–5:30pm
Tuesday 9:00am–6:00pm 7:30am–5:30pm
Wednesday 9:00am–9:00pm 7:30am–5:30pm
Thursday 9:00am–6:00pm 7:30am–5:30pm
Friday 9:00am–9:00pm 7:30am–5:30pm
Saturday 9:00am–6:00pm 8:00am–1:00pm
Sunday Closed Closed
2023 consumer dealer award
View 1 awards
2023 consumer dealer award

Reviews

(509 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sunset Hills Subaru from DealerRater.

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The team at Sunset Hills Subaru are great!

The team at Sunset Hills Subaru are great! We had a wonderful experience - our salesperson, Darius, was kind, patient and honestly indulgent while we made the decision on which vehicle to purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Sunset Subaru was over the top.

This dealer was the best experience I have had in buying cars since the 1950's

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

Sean is amazing.

Sean is amazing. We have purchased all four of our Subaru cars from Sean. He makes the purchasing process from start to finish painless and easy. I will continue to purchase my future vehicles from Sean. The new facilities of Sunset Hill Subaru are a much needed upgrade from the Webster Groves Subaru lot. Significantly safer to get in and out of the dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Sean was amazing with the entire process.

Sean was amazing with the entire process. His follow up was so thorough and amazing. By far the best buying experience we have ever had with any dealership anywhere. The atmosphere was relaxed, the attention to detail was great, and the level of care was just unparalleled. We have usually been a Honda-only family but we are fully committed Subaru people now. If you're looking for a place to buy a car, look no further.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great experience @ Sunset Hills Subaru!

Had a wonderful experience @ SH Subaru when purchasing my Impreza. Jason, my sales associate, was low pressure, responsive, informative and bent over backwards to earn my business and satisfaction with excellent customer service. I can say the same for their entire team. I would definitely return to SH Subaru in the future!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Patrick, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

We researched the many dealerships and their

We researched the many dealerships and their availabilities. Sunset Hills Subaru was able to accommodate us; and made our process of purchase very easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

They were courteous, professional and helpful in the

They were courteous, professional and helpful in the purchase of our new Outback. There were more perks with Subaru that with any other cars I have bought.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We have purchased seven different Subaru vehicles.

We have purchased seven different Subaru vehicles. We purchased our last two at Sunset Hills Subaru. We highly recommend Sunset Hills. We received excellent service from every single person at this dealership. They answered every question quickly and made us excited about about our new vehicle. Sean Sullivan was an excellent salesman. He was totally on top of things.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Sunset Hills Subaru’s service department does an

Sunset Hills Subaru’s service department does an excellent job getting it done quickly!! Mike the service advisor was great to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Very professional.

Very professional. Provided the required infotainment updates to correct any issues within minutes. Ensured all requests were completed. Additionally, provided a quick inspection of the engine fluid levels, brakes, tires, suspension, exhaust and general undercarriage condition. Topped off washer and cooling fluid st no charge. Great customer service. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.