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W C Sanderson Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (56 reviews)
New (877) 357-0174 (877) 357-0174
Used (877) 357-0164 (877) 357-0164
Service (855) 572-2854 (855) 572-2854

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (56 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of W C Sanderson Ford from DealerRater.

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I want to give a huge thank you to Miguel Alfaro at W.C. Sanderson Ford. On behalf of INSUL-TECHS INC, we have purchased 4 vehicles from this dealership, and every single experience with Miguel has been outstanding. Miguel has always been extremely attentive, professional, honest, and committed to making the process smooth and stress-free. He truly goes above and beyond to take care of his customers and make sure they leave satisfied. It’s hard to find this level of customer service nowadays, and that’s why we continue coming back. If you are looking for someone trustworthy and professional to help you purchase a vehicle, I highly recommend Miguel Alfaro at W.C. Sanderson Ford.

I want to give a huge thank you to Miguel Alfaro at W.C. Sanderson Ford. On behalf of INSUL-TECHS INC, we have purchased 4 vehicles from this dealership, and every single experience with Miguel has been outstanding. Miguel has always been extremely attentive, professional, honest, and committed to making the process smooth and stress-free. He truly goes above and beyond to take care of his customers and make sure they leave satisfied. It’s hard to find this level of customer service nowadays, and that’s why we continue coming back. If you are looking for someone trustworthy and professional to help you purchase a vehicle, I highly recommend Miguel Alfaro at W.C. Sanderson Ford.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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Very helpful and courteous staff. Never a problem with the work they do. Wouldn't take my truck anywhere else.

Very helpful and courteous staff. Never a problem with the work they do. Wouldn't take my truck anywhere else.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Good service. I was kept informed of the issue with the issues width my car, the resolution and the cost. The repairs were completed in a timely manner.

Good service. I was kept informed of the issue with the issues width my car, the resolution and the cost. The repairs were completed in a timely manner.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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They really only specialize in selling Ford trucks, not cars or SUVS so inventory is limited

They really only specialize in selling Ford trucks, not cars or SUVS so inventory is limited

Rating breakdown (out of 5):
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Overall experience
3.0
  • Does not recommend this dealer
  • Came in for service or repair
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I purchased my 2023 Ford Maverick XLT pickup truck from Trevor Sanderson of Sanderson Ford, Healdsburg, CA in March 2023. I took my Maverick in for a warranty repair in July 2023. The right rear passenger window would not go up. They made the repair in 2 hours. The master window switch at the driver's door was no functioning properly and it was replaced with a new switch. Excellent, professional service! Service Advisor, Christopher James Bagnall and his team are to be commended. My ongoing experience with Sanderson Ford has been excellent.

I purchased my 2023 Ford Maverick XLT pickup truck from Trevor Sanderson of Sanderson Ford, Healdsburg, CA in March 2023. I took my Maverick in for a warranty repair in July 2023. The right rear passenger window would not go up. They made the repair in 2 hours. The master window switch at the driver's door was no functioning properly and it was replaced with a new switch. Excellent, professional service! Service Advisor, Christopher James Bagnall and his team are to be commended. My ongoing experience with Sanderson Ford has been excellent.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Jerry, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

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Purchased a 2023 Ford XLT Maverick. Waited 16 months due to delayed production. Trevor did a good job on the order.

Purchased a 2023 Ford XLT Maverick. Waited 16 months due to delayed production. Trevor did a good job on the order.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
4.0
Quality of repair
—
Overall facilities
—
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Jerry, thank you for your response! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Personal small town service. Perfect, on time and as promised. These guys are so dialed in, they know all of their customers by name.

Personal small town service. Perfect, on time and as promised. These guys are so dialed in, they know all of their customers by name.

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Excellent service, nice employees who work there. This is why I bought my Mustang there

Excellent service, nice employees who work there. This is why I bought my Mustang there

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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The place has this welcoming feeling that characterizes family owned businesses. The owners were very helpful and kind. The process was smooth. Highly recommended.

The place has this welcoming feeling that characterizes family owned businesses. The owners were very helpful and kind. The process was smooth. Highly recommended.

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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ordered truck in march got in oct. exactly what i wanted.

ordered truck in march got in oct. exactly what i wanted.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Edward, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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