Reviews
Amazing service from Bob Wright, Sales Manager at
Amazing service from Bob Wright, Sales Manager at Louisburg Ford. Transparent, friendly, and worked out a deal just $50 over invoice on my new truck. Couldn’t ask for a better buying experience.
Amazing service from Bob Wright, Sales Manager at
Amazing service from Bob Wright, Sales Manager at Louisburg Ford. Transparent, friendly, and worked out a deal just $50 over invoice on my new truck. Couldn’t ask for a better buying experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
This was the best experience I have ever had in my 50+
This was the best experience I have ever had in my 50+ years of buying cars! My husband and I arrived around 9, and we were back in Lees Summit before noon. Of course we had done our research and knew the truck we wanted and the value of our trade in. Luis was so accommodating, professional and courteous. We couldn’t have asked for a better experience. We were given a fair price for our trade in and I believe we received a fair price for the truck we purchased.
This was the best experience I have ever had in my 50+
This was the best experience I have ever had in my 50+ years of buying cars! My husband and I arrived around 9, and we were back in Lees Summit before noon. Of course we had done our research and knew the truck we wanted and the value of our trade in. Luis was so accommodating, professional and courteous. We couldn’t have asked for a better experience. We were given a fair price for our trade in and I believe we received a fair price for the truck we purchased.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
My dad went in to have his car looked at for leaking
My dad went in to have his car looked at for leaking antifreeze and Mr Kush said that he would call him and Mr Kush never called him so my dad called Louisburg Ford back and got ahold of Mr Kush again and Mr Kush apologized and said they was only half staffed my dad had an appointment on Sept 11 2025 which I cancelled because I only do business with Newman because when Newman tells you he will call and set up an appointment Newman calls and Newman takes pride in his customers and what Newman does
My dad went in to have his car looked at for leaking
My dad went in to have his car looked at for leaking antifreeze and Mr Kush said that he would call him and Mr Kush never called him so my dad called Louisburg Ford back and got ahold of Mr Kush again and Mr Kush apologized and said they was only half staffed my dad had an appointment on Sept 11 2025 which I cancelled because I only do business with Newman because when Newman tells you he will call and set up an appointment Newman calls and Newman takes pride in his customers and what Newman does
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Luis Matos, hands down best salesman ever.
Luis Matos, hands down best salesman ever. Absolutely great experience at Louisburg Ford!! Great prices and no pressure to buy. Process was seamless. Thank you!!
Luis Matos, hands down best salesman ever.
Luis Matos, hands down best salesman ever. Absolutely great experience at Louisburg Ford!! Great prices and no pressure to buy. Process was seamless. Thank you!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We highly recommend Louisburg Ford.
We highly recommend Louisburg Ford. I have purchased dozens of cars in my life, and I have to say this was the most seamless and efficient process I’ve ever experienced purchasing a vehicle. Brian was our salesman and was courteous, professional & friendly. It was a pleasure doing business with Louisburg Ford
We highly recommend Louisburg Ford.
We highly recommend Louisburg Ford. I have purchased dozens of cars in my life, and I have to say this was the most seamless and efficient process I’ve ever experienced purchasing a vehicle. Brian was our salesman and was courteous, professional & friendly. It was a pleasure doing business with Louisburg Ford
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Have been customers at Louisburg Ford for years.
Have been customers at Louisburg Ford for years. Jason and his staff make the buying process simple and straightforward. As always our salesman, Mike McNeal, was a pleasure to deal with and is always focused on the customer.
Have been customers at Louisburg Ford for years.
Have been customers at Louisburg Ford for years. Jason and his staff make the buying process simple and straightforward. As always our salesman, Mike McNeal, was a pleasure to deal with and is always focused on the customer.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mike McNeal and Mike McKinney were aware of my
Mike McNeal and Mike McKinney were aware of my prerequisites from both a vehicle and cost standpoint and found a perfect match for me. Both gentlemen were a pleasure to work with.
Mike McNeal and Mike McKinney were aware of my
Mike McNeal and Mike McKinney were aware of my prerequisites from both a vehicle and cost standpoint and found a perfect match for me. Both gentlemen were a pleasure to work with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Just picked up my new special order Bronco Heritage from
Just picked up my new special order Bronco Heritage from these folks and the whole process from start to finish was easy, fun an painless Jimmy, my sales guy, and Jason the owner were easy to work with - no hard line selling, just smooth professionalism and a feeling that I am a part of the family all the way. I got a great price on my new ride and a fantastic price on my trade-in and the smile on my face is really big, lol! If you are in the market for a Ford Louisburg Ford is, in my opinion, the BEST place to go even if you have to drive a bit farther as the experience is worth the wait.
Just picked up my new special order Bronco Heritage from
Just picked up my new special order Bronco Heritage from these folks and the whole process from start to finish was easy, fun an painless Jimmy, my sales guy, and Jason the owner were easy to work with - no hard line selling, just smooth professionalism and a feeling that I am a part of the family all the way. I got a great price on my new ride and a fantastic price on my trade-in and the smile on my face is really big, lol! If you are in the market for a Ford Louisburg Ford is, in my opinion, the BEST place to go even if you have to drive a bit farther as the experience is worth the wait.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Working with Jim was fantastic!
Working with Jim was fantastic! The negotiations were great. He accommodated to our travel time that we had to experience to get to the dealership. Once we arrived, he answered all of my questions and ensured that I understood everything. I would highly recommend visiting and purchasing another vehicle from him and the dealership.
Working with Jim was fantastic!
Working with Jim was fantastic! The negotiations were great. He accommodated to our travel time that we had to experience to get to the dealership. Once we arrived, he answered all of my questions and ensured that I understood everything. I would highly recommend visiting and purchasing another vehicle from him and the dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jason and his staff at Louisburg Ford have become the
Jason and his staff at Louisburg Ford have become the example for how dealerships should interact with their customers. Fair, honest, and efficient service is clearly the goal of Louisburg Ford, and it shows. We have purchased a number of vehicles from Jason and will, without question, continue into the future. He and his staff could not be more accommodating and pleasant, and they make the process of navigating a major purchase easy and question-free. There is a reason they have received the President's Award 22 times. When people look for a dealer or new vehicle, they may seek quality automobiles. They may seek honest, fair pricing. Or, they may seek exceptional customer service. But with Louisburg Ford, we have found that one does not have to choose between these. They all "Come Standard" and that say a lot!
Jason and his staff at Louisburg Ford have become the
Jason and his staff at Louisburg Ford have become the example for how dealerships should interact with their customers. Fair, honest, and efficient service is clearly the goal of Louisburg Ford, and it shows. We have purchased a number of vehicles from Jason and will, without question, continue into the future. He and his staff could not be more accommodating and pleasant, and they make the process of navigating a major purchase easy and question-free. There is a reason they have received the President's Award 22 times. When people look for a dealer or new vehicle, they may seek quality automobiles. They may seek honest, fair pricing. Or, they may seek exceptional customer service. But with Louisburg Ford, we have found that one does not have to choose between these. They all "Come Standard" and that say a lot!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase