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Pundmann Ford

(1,173 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–7:00pm
Tuesday 9:00am–7:00pm 7:00am–7:00pm
Wednesday 9:00am–7:00pm 7:00am–7:00pm
Thursday 9:00am–7:00pm 7:00am–7:00pm
Friday 9:00am–7:00pm 7:00am–7:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
New (636) 352-0501 (636) 352-0501
Used (888) 359-4578 (888) 359-4578
Service (888) 478-8247 (888) 478-8247

Reviews

(1,173 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Pundmann Ford from DealerRater.

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Pundmann Ford

Purchased Pre-Owned 2017 Fusion 3/15/17. Was disturbed, when after service, I rec'd an email, and a week later a call saying I needed new tires. It upset me so much, that I would not anything but a discount on a set of tires, to put "my mind at ease". I felt satisfied with the resolution, and I had the tires put on the following day.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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AS USUAL, A GOOD EXPERIENCE

The people were all friendly and professional. The work was completed within the estimated time, after protective covers were applied to the vehicle interior.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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The Works

I brought my car in for an oil change. They checked over everything and informed me of other services my car needed. It was all done in less than an hour and I was on my way:)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Pundmann Ford

Our salesman, Eliot Starr, is the best. He always takes the time to make sure we are satisfied and feel good about our purchase,.Loren Stevens in finance is also great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Service

Great place for service I wouldn't go anywhere else!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We really appreciate your feedback! We hope to be of service to you again! Take care!

2017 Ford Escape

I had a great car buying experience. My salesman was the best. I would recommend Wil and Pundmann Ford to anyone. Incredibly knowledgeable staff and great service. My salesman even took about 30 minutes with me AFTER my sale to help me sync my phone and figure out all of the buttons and features. IT WAS A GREAT EXPERIENCE AND I LOVE LOVE LOVE MY CAR!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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No hassle inspection at Quick Lane.

Needed an inspection on a Saturday, stopped by for an inspection at Quick Lane.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Pundmann Ford - St. Charles MO

Great service department, the best I've ever experienced. Excellent, friendly sales staff. This is my go to dealer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Robert, your positive review means a lot to us and we?re happy we could help you! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Worth the Drive

Drove past at least 5 other Ford Dealers to get to this one. It was a 40 minute drive vs the 5 minute one by my house. Was recommended to come here by a coworker. Our Salesman Will Mooze was top notch. Very professional and was keeping us informed every step of the way. Was very laid back and not pushy at all. Gave us time to look at vehicle and was very knowledgeable on the vehicle he was showing us (Explorer). Also got top dollar for our trade, was expecting to get low balled but was surprised with offer. Most straight forward salesman i have ever dealt with. Would definitely come here again to shop for another new Ford. Everything else went smooth as well, with finance also. No pushing, just pretty straight forward. It was best experience ive had buying new off the lot.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Repairs to my vehicle from an accident

Keith, in the Collision dept., went above and beyond to get the repairs to my vehicle done right. He dealt with the insurance company directly and involved me at little as possible.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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